Patterson Veterinary Supply · 1 month ago
Inside Sales Rep - Companion Animal
Charlotte, NC
Full-time
Onsite
Entry Level
$18.37/hr - $22.50/hr
1+ years expPatterson Veterinary Supply is seeking an Inside Sales Representative to generate and increase sales through inbound and outbound calls while providing excellent customer service. The role involves maintaining accurate records, developing strong customer relationships, and educating customers about products to enhance sales and satisfaction.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc
Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities
Gain understanding of and adhere to Accounts Receivables policies and practices
Run sales reports for all sales activity
Monitor scheduled shipment dates to ensure timely delivery
Verify price and terms in accordance with standard procedures and customer profitability profiles
Multitask and work within multiple computer systems and communication platforms simultaneously
Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners
Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion
Make regular outbound calls to assigned customers/territories
Generate new and repeat sales by providing product and technical information to customers in a timely manner
Identify customer requirements and expectations in order to recommend specific products and/or solutions
Use appropriate selling tactics such as up-selling and cross-selling when needed
Educate customers about product features and benefits to grow sales and improve customer satisfaction
Generate referrals from current customers and manufacturers’ representatives
Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition
The Inside Sales Representative may perform other duties as assigned
Qualification
Required
Associate's Degree in a veterinary related field, or 1 year of work experience in a clinical veterinary setting
Exceptional customer service and organization skills
Accuracy and strong attention to detail
Effective verbal, written, and interpersonal communication skills
General computer proficiency including knowledge of MS Office
Preferred
Bachelor's degree in veterinary related field or equivalent combination of education and clinical experience
Inside sales experience in the veterinary market. Previous success exceeding sales goals is a plus
Proficiency in SAP
Company
Patterson Veterinary Supply
At Patterson Veterinary, we strengthen the people who keep our animals healthy.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Staci Thorne, CVT
Technology Product Partnership Manager
Recent News
Company data provided by crunchbase