24G · 1 month ago
Experiential Account Manager
Troy, MI
Full-time
Hybrid
Mid Level24G, through its division CLUTCH, creates digital experiences for iconic events and brands. The Account Manager will manage client relationships, guide projects from kickoff to execution, and ensure impactful experiences by collaborating with internal teams.
AdvertisingGamingMarketing
No H1B
Responsibilities
Build strong, trust-based relationships with clients through clear communication and proactive engagement
Understand client goals and translate them into actionable plans for cross-functional teams
Manage budgets, timing, and scope to keep projects aligned with expectations
Develop presentations and proposals that articulate project vision, strategy, and value
Ensure client feedback is gathered, documented, and integrated effectively
Serve as the primary point of contact throughout the project lifecycle
Partner with Project Managers to support smooth execution and transparent communication
Support onsite deployments during key events, occasionally traveling as needed
Identify opportunities for account growth and value-adding recommendations
Qualification
Required
Experience in client-facing roles (account management, customer success, project coordination, or similar)
Experience managing timelines, deliverables, or budgets in a professional setting
Strong written and verbal communication skills
Strong organizational and planning skills, with the ability to manage multiple priorities
Solid budgeting and financial awareness, including forecasting project costs and needs
Excellent communication and presentation skills - comfortable leading conversations and explaining complex ideas with clarity
Ability to follow unique client processes while proactively asking clarifying questions when needed
A collaborative mindset and willingness to work closely with cross-functional teams
High attention to detail with the foresight to spot risks before they escalate
Client-focused approach with empathy, professionalism, and diplomacy
A positive, 'can do' attitude that thrives in fast-paced environments
Outgoing, personable, and effective in relationship-building
Preferred
Experience using CRM tools such as HubSpot
Experience working in events, experiential marketing, or agency environments
Background or exposure to digital event experiences (virtual, hybrid, interactive, or technology focused activations)
Experience collaborating with creative, technical, or production teams
Degrees in Marketing, Communications, Business, Public Relations, or Event Management
Experience specifically in event or experiential marketing
Benefits
Complimentary Drinks and Coffee
Open, Collaborative Work Environment
Dog-Friendly Office – Bring your well-behaved, friendly pup to work!
Medical, dental, and vision
Life Insurance & Disability Coverage
Voya 401(k) Plan + match
Flexible Time Off
Company
24G
24G is building custom and interactive software solutions for the world's largest brands.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Wiemels
Chief Executive Officer
Company data provided by crunchbase