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National Debt Relief, LLC · 1 week ago

Temporary People Experience Specialist

United States

Full-time

Remote

Mid Level

$28/hr - $31.25/hr

3+ years exp

National Debt Relief, LLC is a leading debt settlement organization founded in 2009, dedicated to helping consumers manage overwhelming debt. The People Experience Specialist will provide HR support, manage onboarding processes, and assist with employee relations, ensuring a positive experience for team members throughout their employment journey.

CreditFinancial ServicesLegalPersonal Finance

Growth Opportunities

Responsibilities

Manage and lead the onboarding and orientation process for all new hires to support a smooth integration into the organization. Ensuring new hires obtain a full understanding of Company policies and practices

Conduct background check screenings for job candidates. Ensure that all pre-employment communication and steps are taken within compliance of state and local laws

Conduct exit interviews and collect, analyze, and present team member feedback from a variety of sources to HR leadership to promote strategic and informed people-oriented business decisions

Diligently maintain and monitor all HR related inboxes and handle inbound inquiries made by team members of all levels to deliver high-quality support

Draft and respond to unemployment claims including filing appeals. Collect and compile materials required and prepare NDR participants for hearings as needed

Manage the I-9 Employment Eligibility Verification Process in compliance with the (USCIS) immigration laws

Maintain all HRIS system transactions for new hires, team member promotions, transfers, leaves, and terminations with the upmost accuracy

Diligently track, audit, and report on HR records and documentation to ensure that they are accurate and up-to-date, as it relates to but not limited to, performance management, onboarding, and offboarding. and that all team member related documentation such as performance reviews and exit interviews are collected, maintained, and comply with company policy

Provide support with Business Travel requests to ensure travel accommodations are met and that expenses accurately reported

Collaborate as needed with cross-functional teams such as Payroll, Benefits, Learning and Development, IT, Legal, and other functions

Work with the People Experience Partner and Director to assist in the resolving of employee relations cases and subsequent documentation

Support the Company’s Performance Review and Merit Increase cycles

Assist in the planning and facilitation of company events, staff meetings, management dinners, or other team member engagement activities as needed

Qualification

HR Operations experienceHRIS systems experienceExcel skillsAnalytic skillsMulti-tasking skillsOrganizational skillsTime managementAttention to detailWritten communicationVerbal communicationProblem-solving skills

Required

High school diploma or equivalent required

3 years' experience in HR Operations or related HR areas required

Strong organizational skills, time management, and attention to detail

Intermediate Excel skills

Possess strong analytic and problem-solving skills

Experience with HRIS systems, ADP Workforce Now experience a plus

Computer competency and ability to work with a computer

Prioritize multiple tasks and projects simultaneously

Exceptional written and verbal communication skills

Punctuality expected, ready to report to work on a consistent basis

Attain and maintain high performance expectations on a monthly basis

Work in a fast-paced, high-volume setting

Use and navigate multiple computer systems with exceptional multi-tasking skills

Remain calm and professional during difficult discussions

Take constructive feedback

Available for full-time position, overtime eligible if classified non-exempt

Preferred

Bachelor's degree in HR or related field preferred

Benefits

Generous Medical, Dental, and Vision Benefits

401(k) with Company Match

Paid Holidays, Volunteer Time Off, Sick Days, and Vacation

12 weeks Paid Parental Leave

Pre-tax Transit Benefits

No-Cost Life Insurance Benefits

Voluntary Benefits Options

ASPCA Pet Health Insurance Discount

Access to your earned wages at any time before payday

Company

National Debt Relief, LLC

Glassdoor3.9

National Debt Relief, a certified Great Place to Work®, was founded with the goal of helping an expanding number of consumers deal with overwhelming debt.

Founded in 2009

New York, New York, USA

1001-5000 employees