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Razorfish · 8 hours ago

Account Supervisor (Contract)

United States

Full-time, Contract

Remote

Senior Level

$36.08/hr - $49.38/hr

5+ years exp

Razorfish is a leading marketing company known for its digital expertise. They are seeking a temporary Account Supervisor to manage client communications and support the execution of creative projects while ensuring high-quality deliverables and maintaining strong relationships with clients and internal teams.

AdvertisingInternetSearch EngineWeb Design

Responsibilities

Serve as the primary day-to-day contact across assigned projects, building strong rapport with client counterparts

Lead or support client meetings, briefings, and presentations, ensuring agendas, materials, and follow-ups are well-prepared and aligned to objectives

Review client deliverables for brand and strategic alignment, consistency, and completeness across all feedback rounds

Clearly and professionally articulate feedback, timelines, and deliverable expectations to internal teams

Manage multiple workstreams (2-4 project types concurrently), ensuring deadlines are met and quality standards are upheld

Proactively identify and address smaller client issues or project partner concerns in collaboration with Delivery and Account Leadership

Partner closely with Delivery and Creative teams to ensure accurate tracking of deliverables, timelines, and progress updates

Coordinate internal communications such as status documents, meeting notes, and feedback summaries

Proactively bring in senior team members when additional support or critical issue is needed

Drive momentum on assigned projects by ensuring accountability, clarity of roles, and timely execution

Informing/collaborating with the Analytics team to inform of creative updates

Manage core client service processes for the account, including: Creative talent rights and renewals tracking, Support the creative trafficking process; managing the handoff of creative assets to the media team and internal creative rotation documents, Transferring and organizing client feedback for internal use, Maintain organizational systems that enable seamless collaboration and delivery across departments

Qualification

Digital project leadershipClient relationship managementMicrosoft OfficeProblem-solvingVerbal communicationWritten communicationTime managementOrganizational skillsAdaptabilityCollaboration