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RESA Power · 1 month ago

Service Branch Manager - NETA Electrical Testing & Maintenance

Miami, FL

Full-time

Onsite

Senior Level

$140K/yr - $160K/yr

5+ years exp

RESA Power is a dynamic, people-first organization committed to ensuring the safety, performance, and compliance of electrical distribution systems. The Service Branch Manager will oversee day-to-day operations, mentor staff, and cultivate customer relationships while ensuring the profitability and quality of services provided.

Electrical DistributionElectronicsManufacturing

Culture & Values

H1B Sponsor Likely

Responsibilities

Responsible for day-to-day operations of assigned location and/or department. Provide solutions to local business topics (Customer concerns, employee question/concerns, facility issues, etc.)

Responsible for hiring and training for direct reports. Conduct interviews, complete job reviews, set and review professional development goals for direct reports. Mentor and coach team of technicians; Audit performance quality and build training plans for direct reports. Ensure staff is motivated and productive

Schedule work of local team and coordinate schedules for larger jobs with other managers

Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit field work for quality

Cultivate and maintain customer relationships with internal customers, external customers, and vendors. Conduct client communication in a highly customer service-oriented manner

Responsible for reviewing jobs to ensure the job meets or exceeds profitability goals

Work with VP, GM and/or GM to ensure continuous improvement strategic business initiatives are developed and implemented

Prepare variety of reports as assigned

Work with HSE to develop effective safety records and practices to minimize the Company’s exposure to potential risks

Work may require flexible hours, weekends, holidays, and night work to work, coordinate and/or communicate location business needs

All work and decisions shall be conducted in strict compliance of all regulatory law

Observe all safety rules and Best Practices; Follow all company policies and procedures

Maintain NETA certification and be willing to test up to the next level-Testing Division

Other duties as assigned

Qualification

NETA certificationNETANECOSHANFPALeadership skillsTechnical job completionCustomer relationship managementCommunicationMentoring skillsProblem-solving skillsTeam collaboration

Required

Bachelor's degree in related field or experience equivalency and a minimum of 5 years related experience

Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA

Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)

Thorough understanding of heavy industrial, utility, large commercial, renewable energy and ability to troubleshoot complex business issues

Must be able to work safely and adhere to all electrical safety procedures

Work may require flexible hours, weekends and holidays. Must be available for out-of-town work

Proven leadership and mentoring skills

Strong communication (written and oral)

Able to meet deadlines and handle multiple tasks

Strong oral and written communication skills

Able to work with various people throughout the organization-Customer Focused

Focus on accuracy and efficiencies

For positions that utilize a company vehicle, will be required to have a valid driver's license

Benefits

Full benefits including medical insurance

Anniversary bonuses

Employee Ownership Plan

Matching 401k

Paid time off

Company

RESA Power

RESA Power is uniquely capable of addressing customers' most critical Power Distribution & Control requirements.

Founded in 2012

Causeway Bay, Hong Kong Island, HKG

1001-5000 employees

https://www.westcoastswitchgear.com/

H1B Sponsorship

RESA Power has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (2)