Radware · 2 hours ago
Professional Services Engineer
New Jersey, United States
Full-time
Onsite
Senior Level
$115K/yr - $135K/yr
5+ years expRadware is a leading provider of cyber security and application delivery solutions, and they are seeking a Professional Services Engineer to support the deployment and administration of their solutions. The role involves implementing, automating, and optimizing Radware technologies while ensuring superior customer management and technical support throughout project delivery.
Cloud Data ServicesCyber SecurityInformation and Communications Technology (ICT)Information TechnologyIT ManagementSecurity
Responsibilities
Implement, automate and optimize Radware technologies by leveraging on expert knowledge of Radware’s state-of-the art security & application delivery solution suite
Design and Planning (Consulting): Minimize the impact on customer environment and resources from the initial planning stages throughout implementation
Automation: Develop scripts that will automate and ease the deployment and management of Radware devices
Deployment: Install Radware products as efficiently as possible according to best practices, perform design review, product orientation and fine-tuning
Optimization: Perform annual security assessment to ensure your Radware products maintain proper integration within a customer’s overall security architecture and are optimally tuned to defend against the latest threats
Ensure superior customer management through consistent updates, responsive follow-through, and attention to detail
Solve product and network problems of moderate to high complexity
Authors best practices and PS handover documents
Effectively utilizes moderately to highly complex lab setups to duplicate and solve problems
Ensure that all components of the technical architecture are properly integrated and implemented
Provide technical support and technical quality control throughout all stages of the project delivery
Assist the customer during production roll out
Provides basic systems and product training
Represents Radware with the highest possible professionalism
Document future product needs and work with Product Management group on behalf of all external organizations and customers
Resolves problems independently while understanding and following escalation procedures when appropriate
Reproduces and debugs issues seen during implementation in a lab environment as necessary, working with the engineering and test teams to resolve issues
Provides timely feedback into the development process on customer issues and product concerns
Qualification
Required
Experience with networking and web applications is a must
An understanding and familiarity with networking appliances, load balancing and/or application performance tuning, as well as both Linux and Windows environments are an asset
Strong understanding of network infrastructure concepts (IP, TCP, UDP, HTTP, DNS, SSL protocols, packet routing), network devices (firewalls, proxy servers, caches, etc.), and packet analysis (tcpdump, Wireshark, etc.)
Knowledge of switches, routers, and routing protocols
A strong working knowledge of secure Web application delivery
Experience with Radware ADC and AMS products is an advantage
Minimum 5 years' experience of client interaction and consulting with the ability to rapidly generate client trust and confidence
Computer Science Degree or post-secondary education in a related field
Excellent written and verbal communication, listening, and strong presentation skills
Strong problem solving skills with the ability to assess a problem and determine an effective course of action
Software training experience of technical users
Willing to work Off-hours and during weekends as necessary
Ability to work effectively with and provide guidance to other members of the team
Strong understanding of HTTP protocol, web technologies, etc
Minimum 3 years of client interaction and technical implementation experience with the ability to rapidly generate client trust and confidence
Preferred
Networking certifications (CCNA, F5, etc.) are a definitive plus
Company
Radware
Radware provides application delivery and security solutions for virtual and cloud data centers
1001-5000 employees
H1B Sponsorship
Radware has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (9)
2023 (7)
2022 (11)
2021 (14)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-01-01Private Equity
1999-09-30IPO
Leadership Team
Pavan Thatha
Vice President & GM, Radware Innovation Center
Vasanth Kumar Gopalakrishnan
Sr. Director & Head of Product-Led Growth (PLG) Marketing
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