Program Analyst GS-0343-13, (FPL 13) (DE) jobs in United States
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USAJOBS · 1 month ago

Program Analyst GS-0343-13, (FPL 13) (DE)

USAJOBS is seeking a Program Analyst in the Department of Education's Office of Financial Aid. The role involves planning, coordinating, and administering programs related to federal student aid, ensuring effective management of Title IV student loans and related business processes.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Assisting in planning, coordinating, and administering programs and business processes across the organization
Assisting in attaining program goals and objectives including, but not limited to, the management and servicing of Title IV student loans and campus-based programs, repayment plans, credit bureau reporting, default management, etc
Coordinating and communicating across a variety of organizational levels. Orchestrating both intra-office and inter-office cooperation for task accomplishments within the organization, locally and regionally
Working with multiple FSA systems and Title IV federal loan servicers related to the servicing of Title IV loan programs
Developing and recommending operational policies and procedures by evaluating existing practices, identifying problems, and proposing enhancements to optimize efficiency and effectiveness
Coordinating the systems change management process related to FSA systems, including Federal Loan Servicers, and facilitates meetings with vendor teams to address questions and issues

Qualification

Student loan managementLoan servicing analysisFederal Student Aid systemsData analysisPolicy developmentStaff coordinationOrganizational change managementOral communicationWritten communicationProblem-solving

Required

Must be a US Citizen
Education cannot be substituted for experience for this position and grade level
Must Complete a Background Investigation and Fingerprint check
One year of experience in either federal or non-federal service that is equivalent to at least a GS-12 performing two (2) out of three (3) of the following duties or work assignments: Experience managing, analyzing, and implementing student loan repayment plans; Experience monitoring, analyzing, and resolving loan servicing issues; Experience working with Federal Student Aid systems and tools
Skill in researching and analyzing issues received from various systems and the Federal Loan Servicers through various channels
Skill in oral and written communications and staff coordination
Ability to monitor and analyze data, reports and loan and repayment information from multiple sources
Ability to adapt, interpret, or create new methodologies addressing problems and issues, and recommends needed changes to general policies and guidelines
Skill in managing organizational and programmatic changes

Benefits

Excused leave for Parent/Teacher Conferences (3 hours)
Excused leave for annual health screenings (4 hours)
Matching leave for community volunteer service
Alternative work schedules
Recruitment incentive
Relocation incentive
Student Loan Repayment Program

Company

USAJOBS

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USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.

Funding

Current Stage
Late Stage
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