NEOGOV · 1 month ago
Ingham County Health Center Operations Director
Lansing, MI
Full-time
Onsite
Lead/Staff, Director/Executive
$100K/yr - $120K/yr
5+ years expNEOGOV is seeking an Operations Director for the Ingham County Health Center. The Operations Director will lead the management and vision necessary for operational controls and administrative procedures to enhance the effectiveness and efficiency of ICHC services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Under the guidance of the Executive Director/Deputy Health Officer, develops and implements operational plans leveraging current technologies to maximize cost efficiencies and productivity while promoting ICHC as a primary care provider of choice in the Ingham County region
Provides general supervision for the daily management and operation of ICHC services, in order to achieve delivery of programs and services in a high quality and fiscally responsible manner which is sensitive to the varied needs and backgrounds of ICHC patients
Recommend and develop operations policies and procedures to drive achievement of the organizational mission
Ensures health center is appropriately staffed during business hours for service provision, within context of established budget parameters
Collaborates with the Leadership team to support patient advisory committees as appropriate and regularly assess the effectiveness of services provided by the ICHC
Under direction of the Executive Director/Deputy Health Officer, partners with the Finance department to develop an annual operating budget
In partnership with the Medical Director/Chief Medical Officer, operates clinic and related activities within established budget parameters
Supports the Executive Director/Deputy Health Officer, by providing information, analysis and reports to facilitate the Quality Committee, Finance Committee, Executive Committee and Membership Committees’ work in collaboration with other members of the ICHC Senior Leadership Team
Develops, implements and monitors systems designed to fully comply with contract and/or grant requirements as provided to ICHC. Negotiates contract language when appropriate, seeking guidance from legal counsel and Executive Director/Deputy Health Officer support
Provides oversight, supervision, and support for the following positions: Community Health Center Manager, Central Services Manager
Provides operational oversight of projects, improvements, systems, workflows and planning and execution as it relates to future growth opportunities
Motivate and lead a high-performance management team for various departments
Foster a success-oriented and accountable environment
Supports a positive and empowering workplace culture and fosters a team approach
In collaboration with the Medical Director/Chief Medical Officer and other members of the ICHC Senior Leadership Team, assess the functioning of the clinic and the quality, effectiveness, and efficiency of operations to ensure best practice
Monitor ICHC performance. Evaluate the results of overall activities regularly and systematically, and report these results to the Executive Director/Deputy Health Officer, Senior Leadership Team, and the Board of Directors as appropriate
Under the direction of the Executive Director/Deputy Health Officer, develops new programs and services for ICHC. Directs and monitors new clinic programs to achieve established objectives
Maintains organizational integrity. Ensures that all organization activities and operations are carried out in compliance with all local, state, and federal regulations in governing business operations
Complies with the organizations safety policies and procedures. Ensures compliance with governmental licensing and regulatory requirements where applicable
Develop, implement and monitor communications systems designed for safe and efficient operations and resolution of problems
Qualification
Required
Bachelor's Degree in healthcare, public or business administration required
Five years of health services operational management experience, preferably in FQHC and/or ambulatory care settings
Licenses/certifications must be kept current and in good standing
Strong working knowledge of financial and business operation principles and project management
Demonstrated advanced competency in people leadership with proven measurable positive outcomes
Experience in budgeting, health information technology, legal environment and the clinical functions of healthcare
Demonstrates effective communication skills by engaging, interacting and working with all individuals to ensure clarity and understanding in all interactions
Preferred
Master's Degree preferred
Benefits
Ingham County offers a wide range of benefits to support you in your career.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase