EHE Health · 2 months ago
Client Success Manager
New York, NY
Full-time
Onsite
Mid Level
$80K/yr - $120K/yrEHE Health is a leading national preventive healthcare provider network, seeking a strategic Client Success Manager to manage client deliverables and support health management goals. The role involves driving engagement in prevention activities and ensuring client satisfaction while implementing wellbeing initiatives based on analytical insights.
FitnessHealth CareNutritionWellness
Responsibilities
Lead the transparent and successful implementation of EHE program
Work with stakeholders (internal and external) to further develop the EHE program to meet overall needs of the client
Establish reporting requirements and report delivery
Manage the day-to-day operations of assigned accounts and coordinate with internal departments to ensure that client needs are met
Be accountable for satisfaction and retention of clients
Work strategically with clients in the planning, development, implementation and management of wellbeing initiatives based on analytic insights
Identify opportunities to embed wellbeing into the environment and culture in new ways and recommend engagement tactics to increase program participation
Lead different geographic based audiences or wellbeing committees remotely to achieve client’s wellbeing initiatives
Develop and execute wellbeing awareness initiatives (bulletin boards, newsletters), educational campaigns (lunch and learns, workshops), behavior change programs (smoking cessation), health assessments/screenings (biometric events, incentive programs, health fairs) and more
Qualification
Required
Bachelor's degree in business, healthcare administration or a related field
Proven experience as an Account Manager or in a similar role
Strong communication and interpersonal skills with the ability to develop and maintain positive relationships with clients and internal stakeholders
Ability to understand and articulate complex concepts and solutions to maximize the client and patient experience
Strong analytical and problem-solving skills
Excellent time management and organizational skills to manage multiple priorities
Consultative disposition and constructive curiosity into all facets of a client's business
Overall passion for health and wellbeing with a genuine commitment to represent a product that improves the lives of its users
Strong computer and software application skills including PowerPoint and Excel
Ability to travel up to 20%
Preferred
Industry certification such as CHES (Certified Health Education Specialist)
Preferred experience with developing and implementing workplace wellbeing strategies and designing engagement solutions based on data analytics
Benefits
Competitive salary
Incentive compensation potential
Medical, dental, vision, life, and disability insurance
Employer-matched 401(k) plan
Professional development reimbursement
Employee access to our preventive exam and services
Gym reimbursement/Fitness bonus
Company
EHE Health
EHE Health Provider of employee health and lifestyle management services designed to prevent sickness before it develops.
Founded in 1913
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-07-31Acquired
Leadership Team
Christopher Bird
Chief Executive Officer
Eric Luke
Chief Financial Officer
Recent News
2025-12-02
HealthCareIT News
2025-10-29
Company data provided by crunchbase