Encore Fire Protection · 21 hours ago
Operations Trainer
LaPlace, LA
Full-time
Hybrid
Mid Level
$75K/yr - $95K/yrEncore Fire Protection is the east coast's largest full-service fire protection company, dedicated to safeguarding lives and properties. The Operations Trainer will onboard new partners onto Encore’s software applications and standard operating procedures, ensuring users effectively utilize these tools to enhance productivity.
Construction
Responsibilities
Develop and deliver engaging in person or remote training sessions for groups ranging from 3 to 40 participants
Design user-friendly training materials, including guides, presentations, and online resources
Assess the training needs of employees and tailor sessions accordingly
Provide one-on-one support and troubleshooting assistance as needed
Gather feedback to continuously improve training programs and materials
Collaborate with M&A, IT, data integrity, and application development teams to stay updated on new features and standard operating procedures
Monitor and evaluate the effectiveness of training programs through assessments and user feedback
Qualification
Required
Strong understanding of various software applications and systems
Excellent communication and interpersonal skills
Ability to simplify complex concepts for diverse audiences
Proficient in Microsoft Office and other relevant software tools
Ability to travel up to 80% to various Encore locations to facilitate training sessions for newly onboarded partner companies
Preferred
Bachelor's degree in Education, Information Technology, Business, or a related field preferred
Experience in training or teaching, particularly in technology applications
Benefits
Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Company-paid life insurance policy of $50,000 to give you peace of mind.
Company
Encore Fire Protection
Any fire protection system is only as good as your last inspection.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-02-06Acquired
Leadership Team
Jeremy O'Connor
CEO
Steve Walsh
Chief Financial Officer
Recent News
Morningstar.com
2025-05-05
Private Equity Wire
2025-03-15
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