Junior Financial Messaging Expert jobs in United States
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DiXiO ยท 1 month ago

Junior Financial Messaging Expert

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

DiXiO is on a mission to innovate financial messaging, and they are seeking a Junior Financial Messaging Expert to join their team. In this role, you will provide customer support, troubleshoot issues, and develop expertise in financial messaging solutions while working closely with the customer success team.

Financial Services

Responsibilities

Provide 1st line support, handling customer inquiries and troubleshooting issues
Work closely with experts in the team and IT to escalate and resolve technical issues
Gain hands-on exposure to financial messaging solutions and industry best practices
Maintain detailed logs and reports of customer interactions and resolutions
Learn and understand financial messaging protocols, standards, and security measures
Progressively take on more advanced responsibilities as you move toward an expert role

Qualification

Financial messaging solutionsIT systemsNetworkingSoftware troubleshootingCustomer-centric approachEager to learnFluent in EnglishCommunication skillsProblem-solving skillsAttention to detail

Required

Background in IT, Computer Science, or Engineering
Eager to learn and grow within financial technology and messaging systems
Good understanding of IT systems, networking, and software troubleshooting
Strong communication skills with a customer-centric approach
Analytical thinker with problem-solving skills and attention to detail
Fluent in English

Preferred

other languages are a plus

Benefits

Unlimited leave days

Company

DiXiO

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DiXiO is a global financial services marketplace
dateFounded in 2021
location
Ras Al Khaimah, Ras Al Khaimah, ARE
people-size51-200 employees
web-link
https://dixio.me/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase