PuroClean Disaster Services ยท 2 months ago
Claims Coordinator
Phoenix, AZ 85009
Full-time
Onsite
New Grad, Entry Level
$20/hr - $25/hrCal-Tera Restoration, operating as PuroClean of West Phoenix, is a leader in fire, water, and mold restoration services. They are seeking a Claims Coordinator to manage claims documentation and facilitate communication between customers, insurance carriers, and internal project teams.
Consumer Services
Responsibilities
Receive and record all incoming jobs according to company and program requirements
Act as a liaison between project managers, insurance companies, third-party administrators, and customers
Maintain the office calendar by scheduling mold inspections, estimates, and other appointments
Enter customer and claim information into job tracking systems
Review and verify claim accuracy prior to submission
Maintain detailed logs and organized digital/physical claim files
Monitor third-party program scoring and ensure compliance with service guidelines
Provide clear, professional communication with customers and estimators
Answer phones, greet visitors, and perform general front-office and administrative duties
Be willing to take incoming loss calls after regular business hours on a rotating schedule
Perform additional tasks as assigned to support office operations
Qualification
Required
Previous office or administrative experience required (restoration or insurance industry preferred)
Strong communication, organization, and multitasking skills
High attention to detail and accuracy
Proficient with computers; experience using restoration software such as DASH, Mitigate, or Xactware is a plus
Ability to work independently and in a team environment
Must maintain an insurable driving record
Must be able to pass a background screening (required every two years per program guidelines)
Preferred
Restoration or insurance industry experience
Benefits
401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Company
PuroClean Disaster Services
PuroClean, a leader in property emergency services, helps families and businesses overcome devastating setbacks caused by water, fire, mold and other conditions resulting in property damage.
Founded in 2009
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Steve Scott
Director Of Operations/ Managing Partner
Company data provided by crunchbase