Cognition · 1 day ago
IT Engineer
San Francisco Bay Area
Full-time
Onsite
Mid Level
3+ years expCognition is an applied AI lab focused on building end-to-end software agents. They are seeking an onsite IT Specialist to manage their technology infrastructure and provide support to their growing team, ensuring productivity and security across their systems.
Artificial Intelligence (AI)Foundational AIGenerative AIInformation TechnologyInternet
Responsibilities
User Productivity: Implement and manage software and services that enhance productivity for both our engineering and GTM teams
Technical Support: Provide timely resolution to internal IT issues including device troubleshooting and conferencing systems
Process Automation: Develop and implement automated workflows to reduce manual tasks and improve efficiency
System Administration: Manage Okta instances, MDM software, and various SaaS platforms including Google Workspace, Microsoft Office 365, Slack, and Zoom
Device Management: Order, configure, deploy, and maintain laptops and other hardware for employees across all offices
Security & Compliance: Implement and maintain end-user security best practices across all IT systems
Documentation & Inventory: Create clear documentation and manage IT assets and licenses
Qualification
Required
3+ years in a technical IT support role
Bachelor's degree in Computer Science, Information Technology, or equivalent experience
Experience with Okta administration and Okta Workflows automation
Proficiency in Kandji, JAMF, Intune or similar MDM solutions for device management and security
Experience administering collaboration tools (Zoom, Teams, Slack)
Strong knowledge of Google Workspace and Microsoft Office 365 administration
Solid understanding of networking concepts (TCP/IP, DNS, DHCP)
Excellent problem-solving abilities and organizational skills
Experience supporting both local and remote staff
Preferred
Okta Certified Professional or Administrator certification
Experience with office network troubleshooting (Cisco Meraki wifi, cabling)
Python programming or scripting skills, experience with API integrations
Company
Cognition
Cognition is an applied artificial intelligence lab that focuses on reasoning and code.
51-200 employees
H1B Sponsorship
Cognition has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (4)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$896MKey Investors
Founders Fund
2025-09-08Series C· $400M
2025-03-18Series B· $300M
2024-04-24Series A· $175M
Leadership Team
Walden Yan
Co-Founder
Recent News
2026-01-09
Business Standard India
2026-01-08
Company data provided by crunchbase