L'Auberge Lake Charles · 1 month ago
Revenue Audit Assistant Manager
Lake Charles, LA
Full-time
Onsite
Mid, Senior Level
$40K/yr - $40K/yr
2+ years expL'Auberge Lake Charles is part of PENN Entertainment, a leading provider of integrated entertainment and gaming experiences. The Revenue Audit Assistant Manager is responsible for supervising staff, managing operational goals, and ensuring compliance with revenue activities while promoting superior customer service standards.
Gambling & Casinos
Responsibilities
Responsible for supervising and managing staff in the Revenue Audit Develops, implements and manages operational goals and monitors achievements of performance and profit objectives
Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving deadlines
Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager
Monitors compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws
Implements procedural policies for audits, make corrections or revisions as needed, and cooperate with internal and external auditors as needed
Works with department leaders across property to ensure continued audit compliance and makes recommendations for best practices
Completes journal entries, reconcile balance sheet accounts, and produce various revenue reports and statistical analysis
Creates financial spreadsheets and updates information on a regular basis
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Revenue Audit Manager
Maintains strict confidentiality in all departmental and company matters
Responsible for staff development and training programs
Responsible for rewards and recognition program to maximize employee engagement
Evaluates team members within department and delivers constructive feedback to employees in regards to performance
Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs
Determines work procedures and expedites workflow
Responsible for assisting and making recommendations regarding employee performance (disciplining, coaching, counseling)
Qualification
Required
Associate's/Technical Degree or Bachelor's Degree; 2 years of experience or equivalent combination of education and experience
Advanced computer knowledge including: MS Office, CMS, SMS and Accounting software
Must have the ability to respond to common inquiries or complaints from guests and regulatory agencies
Must have the ability to present information and respond to questions from groups of managers, employees and guests
Must have the ability to read, analyze, and interpret business periodicals, technical procedures, and governmental regulations
Must have the ability to read, analyze, and interpret various metrics, financial reports, and legal documents
Must have the ability to write reports, business correspondence, and procedure manuals
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
L'Auberge Lake Charles
L'Auberge is located on 242 acres of land in Lake Charles, La., two hours from the Houston metropolitan area.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Adrian Beaugh
HR Business Partner
Ashley Thomason
Human Resources Business Partner
Company data provided by crunchbase