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BNY · 7 hours ago

Vice President, Client Implementation / Projects

Pittsburgh, PA

Full-time

Onsite

Mid, Senior Level

7+ years exp

BNY is a leading global financial services company at the heart of the global financial system, influencing nearly 20% of the world’s investible assets. The Vice President, Client Implementation / Projects will onboard clients onto the Performance platform, ensure successful transitions, and provide consultative support while leading project management activities for complex conversions.

Financial Services

Responsibilities

Role onboards clients onto the Performance platform and serves as the performance lead during the conversion process. Responsible for overall success of large, complex transitions/conversions, ensuring client satisfaction through the monitoring of performance return accuracy, operating model efficiency as well as the direct client experience. Provides consultative support of complex situations for internal and external clients

Provides leadership and recommendations for strategic solutions, issue resolution and training to assist with documentation of procedures. Identifies significant gaps or quality issues in transition processes and makes recommendations for improvements based on post-mortem transition analysis

Leads project management activities for the onboarding/transition/conversion such as reporting performance results, issue / risk tracking, effort estimation and other project documentation preparation. Contributes to the achievement of team, program and business objectives

Leads complex conversion activities related to a mix of complex institutional client relationships requiring the in-depth understanding of performance measurement, middle office, custody and accounting processing activities. Completes an accurate conversion of performance data for daily or monthly valuation clients. Reviews operational control reports to effectively mitigate risks and resolve problems that arise during the conversion process

Coordinates across firm-wide resources (operations, product, technology, accounting, etc.) to ensure client transition/conversion needs are being addressed and develops processes/end to end workflows to ensure communication and alignment across teams