NEOGOV · 1 month ago
Operations Manager - Community Health Center
Lansing, MI
Full-time
Onsite
Mid Level
$87K/yr - $104K/yr
3+ years expNEOGOV is seeking an Operations Manager for their Community Health Center. The Operations Manager will oversee daily operations, manage staff, ensure compliance with regulations, and coordinate health center activities to meet operational goals.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manages and oversees the daily health center operations, including facility and personnel management to ensure efficient and effective health center performance. Performs personnel functions such as hiring, orienting and training, FMLA, and disciplinary actions, as appropriate
Assists in communicating a shared vision within assigned health center locations, which motivates others to achieve operational goals and objectives
In collaboration with the Medical and/or Dental Director, provides oversight of health care provider staff and work performance, relevant to health center operations and program objectives
Coordinates building maintenance with the Facilities Management division or third-party property owners accordingly. Assures compliance with safety procedures and protocols and OSHA requirements
Participates in the organization, coordination and modifications of new and existing health center sites
Manage health center budgets for assigned locations; Provides budgeting recommendations and participates in the planning and preparation of the budget for assigned health center sites and programs; monitors revenue and expenses and prepares reports and purchases supplies
Under the direction of the Operations Director, drafts and revises operating policies as necessary; implements and monitors policies and procedures for programs and departments
Partners with the Operations Director to analyze services and programs of assigned health center locations; determines staffing, program and service delivery needs, and budget requirements for new and existing locations
Provides management coverage as operational needs arise
Coordinates work schedules and adequate staffing to meet operational needs of assigned health center locations; makes staffing adjustments as needed to meet service delivery demands
Partners with labor unions and the Human Resources department on identifying, addressing and resolving personnel-related matters
Under the direction of the Operations Director, represents the health center at various external meetings and community events. Develops outreach materials and conducts community presentation as requested
Partners with the Operations Director to implement strategies that expand services and enhance patient care delivery
Manages, facilitates and drives performance improvement activities, including process improvement, patient satisfaction, patient and staff safety initiatives
Coordinates quality assurance programs including monitoring and developing corrective action plans, and reporting as needed. Monitors compliance for state and national accreditation
Ensures adequate professional development and in-service training for all staff. Develops/implements training materials and conducts/facilitates in-service trainings as needed
Collaborate with applicable internal and external stakeholders to ensure that all health center programs and services meet applicable local, state and federal guidelines, and grant requirements
Qualification
Required
A minimum Bachelor's Degree is required
A minimum of 3 years' experience in health care settings, working directly with medical providers, patients, and community organizations, and directly supervising staff
At least one year of supervisory experience in ambulatory and/or outpatient care setting
This position requires you to be on-call
Demonstrates effective communication skills by engaging, interacting and working with all individuals to ensure clarity and understanding in all interactions
Preferred
A Master's Degree is preferred
Prefer coursework as it relates to a degree in Business, Health Care Administration, Public Health or related field
Benefits
Ingham County offers a wide range of benefits to support you in your career.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase