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Almo Corporation · 1 day ago

Inside Sales Administrator

Philadelphia, PA

Full-time

Onsite

Entry Level

1+ years exp

Almo Corporation is seeking an Inside Sales Administrator to support the Pro AV channel by providing customer support and information about technical product details. The role involves processing orders, managing customer inquiries, and building relationships with sales representatives and customers.

Consumer ElectronicsElectronics

Responsibilities

Process orders in AS 400

Confirm margin on order and check for hidden margin

Provide order confirmation, using template or other sales approved template)

Confirm inventory stock on warehouse and drop ship orders

Submit part builds

Confirm payment terms and request credit card form if needed

Process sideways orders

Process cancellation requests

Work with the warehouse on order changes

Upload purchase orders to F20

Follow up with credit team on time-sensitive orders

Review MN 19 screen and update F8 notes

Provide tracking and ETA information to customer

Work with logistics on shipping issues

Submit freight quote requests through UPS website or Operations department (may involve domestic or international parcel or freight quote requests)

Primary point of contact and responsible for building long-term relationships with outside sales representatives and/or customer, responding to requests for basic quotes, questions, open issues that require follow-up, bid registrations and updates and Salesforce quotes

Have basic working knowledge of ProAV business and specific projects to foster sales process