Royal Caribbean Group · 11 hours ago
Director, Engineering
Miami, FL
Full-time
Onsite
Director/Executive
10+ years expRoyal Caribbean Group is a leader in the vacation industry, known for its innovative fleet and exceptional service. They are seeking a Director of Engineering to define and lead the strategy for technology integration of business-critical systems, managing external system integrations that support their platforms. This role involves overseeing a multi-million-dollar integration portfolio, driving engineering execution, and ensuring high-quality integration solutions.
Travel
Responsibilities
Define and Lead Strategy: Develop and own the product strategy for the cruise reservation system’s integrations
Vendor Management: Act as the key liaison with the third-party system provider, ensuring accountability, alignment on SLAs, and proactive improvements
Produce roadmaps, define strategy, and solutions to complex integration problems
Maintain product vision and roadmap, keeping stakeholders up to date on the deliverables and timelines
Communicates decisions, priorities and relevant project information regarding projects, and initiatives
Champions the implementation of Gen AI for the organization. Leveraging expertise in selecting proven solutions that enhance internal processes
Leads the implementation of agentic AI tools that will optimize and expedite software development initiatives
Works in conjunction with key stakeholder, business subject matter experts and others as necessary to determine the future state of a specific business deliverable
Work closely with business stakeholders, product team, external tech partners and operations teams, effectively communicating and managing customer expectations
Identify opportunities to innovate, extend and enhance service delivery
Provides guidance and direction in resolution of escalated application or system problems
Create and maintain system documentation for solution design, domain technologies
Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation
Strong technical leadership and communications skills including teamwork, facilitation, and coordination to ensure successful creation of roadmaps
Qualification
Required
Bachelor's degree in information technology, Computer Information Systems, or related field
10+ years of experience in IT operations, Engineering, or technology leadership roles, preferably in the travel, hospitality, or cruise industry
Ability to take responsibility for fostering culture, advancing our values, and championing engagement in all its forms -- collaborating across our teams
Evidence of effective communication and relationship skills, especially the ability to articulate advanced technical topics to both technical and non-technical staff
Ability to work with a limited set of requirements
Proven success in managing enterprise-scale, customer-facing platforms, particularly those hosted or managed by third parties
Strong knowledge of ITIL or similar frameworks for production support
Experience with cloud infrastructure, APIs, data flow, and integration best practices
Experience with tools like ServiceNow, Jira, and monitoring platforms
Strong understanding of service-level management and contractual agreements
Benefits
Competitive compensation and benefits package
Excellent career development opportunities
Company
Royal Caribbean Group
Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world.
10001+ employees
H1B Sponsorship
Royal Caribbean Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (19)
2023 (12)
2022 (14)
2021 (4)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$15.43BKey Investors
RCI HoldingsMorgan Stanley
2025-09-22Post Ipo Debt· $1.5B
2025-05-14Post Ipo Debt· $2.28B
2024-09-16Post Ipo Debt· $1.5B
Leadership Team
Jason Liberty
Chairman and Chief Executive Officer
Matt Denesuk
SVP, Chief AI Officer
Recent News
Benzinga.com
2026-01-07
Company data provided by crunchbase