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SmartSuite · 1 month ago

Senior DevOps Engineer (AWS Cloud Platform)

Overland Park, KS

Full-time

Onsite

Senior Level

5+ years exp

SmartSuite is an enterprise, AI-powered work management platform that helps organizations standardize and scale work across various pillars. They are seeking a Senior DevOps Engineer to own and evolve the cloud infrastructure, CI/CD, and observability stack that powers SmartSuite, ensuring the platform is reliable, secure, and performant as it scales.

Business Process Automation (BPA)CollaborationProject ManagementSoftware

Responsibilities

Serve as a go-to expert for how we design, deploy, and operate our AWS environment

Keep the platform reliable, secure, and performant as usage, data volume, and complexity grow

Improve developer velocity through better tooling, pipelines, and automation

Shape the platform that underpins our automations engine, native integrations, and AI-powered capabilities

Own our AWS infrastructure as code

Design, build, and maintain SmartSuite’s AWS environment using Terraform (and/or CloudFormation) following Infrastructure-as-Code best practices

Standardize reusable modules and patterns for networking, compute, storage, security, and observability

Own and evolve CI/CD pipelines to automate build, test, and deployment for our microservices and applications

Implement blue/green or canary strategies where appropriate and continuously reduce deployment friction and risk

Implement and manage monitoring, logging, and alerting to ensure high availability and performance across services

Help define and track SLIs/SLOs in partnership with engineering and product

Collaborate with developers to troubleshoot infrastructure issues, optimize application performance, and refine deployment best practices

Advocate for and enable patterns that improve reliability, scalability, and cost efficiency

Manage and secure AWS IAM, VPC configurations, security groups, and other cloud-native security controls

Contribute to security reviews and support our broader security, compliance, and audit initiatives

Operate and optimize containerized workloads (Docker, ECS) and messaging/streaming systems such as SQS and Kafka

Help design systems that are resilient to failure and easy to operate

Identify and drive initiatives that improve scalability, automation, cost efficiency, and developer experience

Influence platform architecture decisions that impact how quickly and safely we can deliver new capabilities

Qualification

AWSInfrastructure as CodeCI/CD pipelinesContainerizationMonitoringLoggingScripting languagesCommunication skillsCollaboration skillsOwnership mindset

Required

Must live in the Kansas City area

5+ years in a DevOps, Platform, SRE, or Cloud Infrastructure role, with significant time owning production environments (not just supporting them)

Hands-on experience operating and scaling a multi-tenant SaaS platform in production (e.g., high-availability, high-throughput workloads across many customers)

Deep AWS expertise, ideally with many of the following: ECS, Lambda, VPC, S3, IAM, SQS, CloudWatch

Proven experience with Infrastructure as Code, preferably Terraform (CloudFormation a plus)

Strong background in CI/CD pipelines (GitLab CI, GitHub Actions, Jenkins, AWS CodePipeline, or similar)

Solid understanding of containerization and orchestration (Docker, ECS; EKS or Kubernetes experience is a plus but not required)

Experience with monitoring, logging, and alerting using tools like CloudWatch, Prometheus, Grafana, Datadog, or similar

Proficiency in at least one scripting or programming language (e.g., Python, Go, or Bash)

A strong ownership mindset—you think in terms of SLAs, blast radius, and long-term reliability, not just 'getting it to work'

Excellent communication and collaboration skills; you're comfortable working closely with developers, product managers, and leadership to ship reliable systems