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KPH HEALTHCARE SERVICES, INC · 2 days ago

Accounts Receivable Clerk/Collections

Syracuse, NY

Full-time

Onsite

New Grad, Entry Level

$18.03/hr - $19.06/hr

KPH Healthcare Services, Inc. is a multistate organization, and they are seeking an Accounts Receivable Clerk/Collections. The role involves contacting customers with delinquent accounts, resolving disputes, and maintaining accurate records to ensure efficient collections.

Health CareMedicalPharmaceutical

Responsibilities

Identify delinquent accounts

Responsible for contacting customers of delinquent accounts on a consistent basis until that account is resolved

Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc

Audit accounts to determine what the balance of an account consists of and provide documentation

Recognize and rectify any errors made within an account

Upon a customer’s request, be responsible for the research, preparation, and communication of outstanding invoices, letters, or other documentation within a reasonable time frame

Assist in the preparation of accounts being referred to the attorneys for collection

Maintain a courteous demeanor at all times when dealing with our customers no matter how trying it may be

Assist in special projects as required

Responsible for completing all mandatory and regulatory training programs

Perform other duties as assigned

Qualification

Accounts ReceivableCollectionsCommunication SkillsOrganizational SkillsAnalytical SkillsSpreadsheet CreationComputer TechnologyNegotiation SkillsDetail-oriented