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Whole Foods Market · 10 hours ago

Grocery Order Writer (Buyer / Inventory Replenishment) - Full Time

Lake Oswego, OR

Full-time

Onsite

Entry, Mid Level

$18.50/hr - $30.20/hr

2+ years exp

Whole Foods Market is seeking a Product Specialist to manage product ordering and inventory for specific areas of the store. The role involves ensuring product availability, maintaining inventory levels, and providing exceptional customer service while adhering to company guidelines.

Consumer GoodsFood and BeverageGroceryOrganic FoodRetail

Responsibilities

Provide exceptional customer service and address needs of customers in a timely and effective manner. Follow all 365 by Whole Foods Market guidelines

Perform all product ordering functions for assigned products, inspection, counting, temping, verifying weights and data entry by using IRMA. Maintain all applicable purchase order logs

Accurately record product transfers and shrink

Audit product inventory on a consistent basis and resolve rotation issues as they arise

Ensure back of house areas are organized and ready for physical inventories. Assist in keeping the entire back of house areas clean and organized at all times

Participates in Period/Quarter/Year End Fiscal Inventory Process

Ensure and maintain adequate inventory to assist in maximizing sales and limiting shrink

Order product and maintain adequate inventory as needed, primarily for a specific area of the store (ex: Fresh Eats, Fruit & Veg, or Meat & Seafood)

Order and maintain adequate inventory of packaging and supplies

Communicate all pertinent information to the team including leadership

Report any quality issues to store leadership & the CRAVE team immediately

Will be cross-trained to work in all departments as a Team Member, with a focus in the area of the store which you have specific purchasing responsibilities

Establish and maintain a collaborative and productive working relationship with Store Leadership, fellow Team Members, support partners, customers and vendors

Use courteous and proper phone etiquette when answering the phones and pages

Stay informed on all company and store level information and communications from Crave 365, regional and store leadership

Participate in all 365 programs for purchasing and promotions

Model 365 by Whole Foods Market vision and goals

Follow established food safety, organics, and cleaning and maintenance guidelines and procedures. Resolve all hazards or violations immediately

Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards, including: OSHA, Department of Labor, Health and Sanitation, FDA, Department of Agriculture, Weights and Measures, and Americans with Disabilities Act (ADA)

Work a variety of shifts including mornings, nights, weekends and holidays

Attend all meetings as assigned by Leadership

Perform all duties and responsibilities of a Team Members, as needed

Perform other duties as assigned by Leadership

Will report to Team Leader

Qualification

Buying/Purchasing experienceInventory managementMicrosoft Office SuiteCustomer serviceOrganizational skillsCommunication skillsProblem-solving skillsAttention to detailTeam collaboration

Required

Minimum of two years' experience in a buying/purchasing role or equivalent

Prior retail experience is required

Basic computer and accounting skills, with experience using the Microsoft Office Suite

Ability to learn and use business systems such as IRMA on a regular basis

Proactive problem-solver with excellent follow-through and listening skills

Must be self-motivated and solution-oriented

Clear and effective communication style, both written and verbal including in correspondences, customer service and team member interactions

Thorough knowledge of products throughout the store or the ability to learn them quickly

Strong organizational skills with a keen attention to detail

Self-motivated and efficient with a strong ability to effectively prioritize and multi-task

Ability to complete tasks in a thorough and timely manner

Skilled in working in a fast-paced, evolving environment with a strong ability to effectively prioritize, multi-task and maintain priorities and a high level of performance

Proven ability to build and maintain positive relationships with individuals in positions throughout various levels of the business

Ability and willingness to work in a changing and evolving environment

Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility

Supports the 365 culture and is an example of Whole Foods Market's Core Values

Proper use of, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store

Ability to work a flexible schedule based on the needs of the store, including morning, nights, weekends and holidays as required

Able to perform the physical requirements of the job with or without reasonable accommodation

Standing and walking for extended periods of time, up to 8-10 hours

Bending, stooping, climbing

Mental and physical dexterity

Unassisted heavy lifting (minimum of 50 lbs.)

Assisted heavy lifting and pulling (100 lbs. or more)

Bend and twist neck and waist, reach above and below shoulders and squat

Work in varying temperatures (coolers, freezers etc. when needed)

Wet and dry conditions

Use of box cutters

Use of electric pallet jacks or other heavy machinery. (Must be 18 years of age or older)