Family Express · 3 months ago
Shine Associate
Hobart,IN,US
Full-time
Hybrid
New Grad, Entry LevelFamily Express is a company focused on providing a positive customer experience and community service. As a Shine Associate, you will be responsible for maintaining the cleanliness and appearance of the outdoor premises, ensuring a positive experience for customers and enhancing the overall image of the stores.
Food and BeverageRetail
Responsibilities
Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate
Effectively operates all store equipment
Ensures store security and safety for all customers and employees. Promptly reports any incident
Adheres to all safety protocols and guidelines while performing cleaning duties, including wearing appropriate personal protective equipment (PPE) and following proper lifting and handling procedures
Proper maintenance and levels of 'Shine Associate' kit
Ensure proper safety, maintenance, cleanliness, and image standards are maintained, specifically focusing on the following outside area tasks at each location:
Spring/Summer:
Fuel pumps
Clean all fuel pumps
Security seals are present on all fuel dispensers
Check all decals are clean and fresh on fuel dispensers; replacing if necessary
Check hoses for cracks, etc
Clean the stainless-steel skirts around pumps
Clean and shine all outside trash cans and ensure all washer fluid reservoirs are clean and filled
Lot maintenance including removal of cigarettes and trash in lot and adjacent lots
Assist with basic landscaping tasks such as trimming bushes, picking up branches, pulling weeds, applying weed killer, and watering plants to ensure that the exterior grounds are well-maintained
Clean and fill outside water/fluid merchandizer
Clean outside windows and ledges
Clean Car Wash & Pet Wash
Winter/fall
Ensure snow is removed from sidewalks and parking lot
Ensure sidewalks, walkways, and parking lot have been salted
Ensure all washer fluid reservoirs are clean and filled
Clean outside windows and ledges
Clean Car Wash and ensure the car wash is heated
Fuel pumps
Clean all fuel pumps
Security seals are present on all fuel dispensers
Check all decals are clean and fresh on fuel dispensers; replacing if necessary
Check hoses for cracks, etc
Clean the stainless-steel skirts around pumps
Other duties as assigned
Qualification
Required
Must have at least a High School diploma or equivalent
Reliable transportation to all Family Express locations within assigned territory
Situational Awareness
Strong customer orientation
Time management; including multitasking, productivity, and a sense of urgency
Excellent interpersonal and highly effective communication skills
Strong team player
Commitment to company mission and values
Basic mathematical proficiency
Constructively deals with conflict
Adaptability, flexibility, and receptive to change
Problem analysis & resolution at a functional level
Effective decision making based on sound judgment and reasoning
Ability to read, write and understand English
Preferred
Must be at least 18 years of age with a valid driver's license
Previous retail experience
Company
Family Express
Our Vision To be the finest small chain of convenience stores and fueling centers in the world.
Founded in 1975
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Clifton Dillman
Chief Information Officer
G
Gus Olympidis
Executive
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