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State Bar of Texas · 1 month ago

Administrative Assistant III - Membership

Austin, TX

Full-time

Hybrid

Entry, Mid Level

2+ years exp

State Bar of Texas is seeking an Administrative Assistant III to provide general administrative support services to the Membership Department. The role involves processing membership records, handling customer service calls, and collaborating with various departments to improve processes and services.

Association

Responsibilities

Act as the liaison between Sections and Membership Departments

Collaborate with Sections Department to continually improve processes and services that directly affect Sections members

Coordinate Section dues changes with IT, Membership, and Sections Departments, and serve as contact person for the collection of Sections dues

Process Sections dues payments and promptly update/import Sections membership lists

Work with IT Department to coordinate Paralegal Division renewal process; import payment information received from the Paralegal Division; enter new Paralegal Division member information into The State Bar membership database; apply Paralegal Division membership dues payments; research requests by Paralegal Division Coordinator; and maintain Paralegal Division member records

Maintain deceased attorney records in the database

Process military waiver requests

Process monthly NCOA export and import and associated tasks

Process Membership demographics and statistical reports

Take a high volume of phone calls requesting service, information, and assistance

Provide general information to the public and external organizations and route calls to the appropriate department/employee

Assist with sorting and distributing incoming mail; prepare internal and outgoing mail and packages; process return mail and address changes; and other database maintenance

Assist walk-in customers with payments and other general requests

Assist with filing, copying/scanning, special projects, and other duties as assigned