Pennant · 5 months ago
Business Office Manager
Rockbrook Memory Care is currently seeking a Business Office Manager to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families, and our community. The role involves providing clerical and administrative support, managing resident and staff files, performing billing and payroll functions, and serving as the central point of contact for job applicants.
Responsibilities
Provides clerical and administrative support to the department leaders and Executive Director; organizes and maintains resident and staff files; tracks resident charges and performs billing function; performs payroll-related functions and assists with benefits administration; maintains a professional business office to facilitate smooth community operation and solves office work-flow problems
Serves as the central point of contact for all job applicants at the community
Conducts various forms of pre-employment assessments, post-employment exit interview, and other employee onboarding tasks
Other relevant duties as may be assigned by the Executive Director or designee
Qualification
Required
Provides clerical and administrative support to the department leaders and Executive Director
Organizes and maintains resident and staff files
Tracks resident charges and performs billing function
Performs payroll-related functions and assists with benefits administration
Maintains a professional business office to facilitate smooth community operation
Solves office work-flow problems
Serves as the central point of contact for all job applicants at the community
Conducts various forms of pre-employment assessments, post-employment exit interview, and other employee onboarding tasks
Superior communication skills, with the ability to effectively communicate in English, both orally and in writing and comprehend same
Resilient, dependable and punctual, with a professional demeanor
Ability to successfully self-manage time and work priorities and provide timely, accurate reporting to the appropriate people
Must be adaptable and flexible in response to resident and staff needs
Willingness to collaborate with others and work as part of a team
Must possess strong organization and multi-tasking capabilities
Compassionate, empathetic, and a careful listener
Exhibits positive customer service that includes respectfulness, friendliness and willingness to assist
Minimum of a High School diploma or GED required
Preferred
Associates Degree in Business Management preferred
Prior office and payroll experience preferred
Experience with interviewing, training, supervising and evaluating office staff preferred
Experience with using various types of office equipment, computer operating systems, word processing programs, spreadsheets and e-mail preferred