Etsy · 3 months ago
Fraud Enforcement Manager, Account Integrity & Security
United States
Full-time
Remote
Mid Level
$83K/yr - $107K/yr
3+ years expEtsy is the global marketplace for unique and creative goods, and they are seeking a Fraud Enforcement Manager to enhance their fraud prevention efforts. The role involves detecting account takeover and fraud, conducting investigations, and collaborating with various teams to improve customer experiences.
Consumer GoodsE-CommerceInternetRetailSales
Responsibilities
Conduct comprehensive reviews and in-depth investigations into accounts for security or integrity concerns
Proactively identify emerging trends, patterns, and vulnerabilities
Help the development and implementation of robust measurement frameworks and QA processes for both human review teams and automated fraud detection models
Collaborate with Data Science and Engineering teams to provide operational insights and subject matter expertise for machine learning model development, deployment, and ongoing optimization
Act as a subject matter expert for new product launches and initiatives, assessing potential risks, providing input on design, and supporting the development of appropriate controls
Constantly be on the lookout for ways for process efficiencies and operational improvements
Create and maintain clear and detailed documentation of fraud patterns, investigation techniques, and effective strategies
Assist in developing and delivering detection training for frontline investigators
Qualification
Required
3+ years in account integrity/account takeover investigation and/or fraud prevention, a strong background in e-commerce, payments, or online marketplaces
Proven expertise in investigating complex fraud which may span multiple typologies and evolving tactics
Strong analytical skills and excel at interpreting complex data, identifying trends, and drawing meaningful conclusions
Hands-on experience using SQL and data analytics platforms like Looker or Tableau with a record of building dashboards and uncovering actionable insights
Outstanding communication skills with the ability to articulate complex issues clearly to both technical and non-technical audiences
Proactive, meticulous, and problem-solving approach, comfortable working both independently and collaboratively in a fast-paced environment
Ability to travel to outsource partner sites to support operations as needed
Preferred
Bonus points for understanding machine learning concepts and experience contributing to model improvement
Benefits
Equity package
An annual performance bonus
Competitive benefits
Company
Etsy
Etsy is an e-commerce site and a smartphone application for buying and selling handmade and vintage items.
1001-5000 employees
H1B Sponsorship
Etsy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (46)
2023 (32)
2022 (52)
2021 (45)
2020 (39)
Funding
Current Stage
Public CompanyTotal Funding
$747.26MKey Investors
Elliott Management Corp.Index VenturesAccel
2025-06-12Post Ipo Debt· $650M
2024-02-01Post Ipo Equity
2017-05-15Post Ipo Equity
Leadership Team
Josh Silverman
CEO
Zofia Ciechowska
Vice President, People Strategy
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase