Zendesk · 21 hours ago
Staff Software Engineer
California, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$175K/yr - $263K/yr
6+ years expZendesk is a company that provides a data and analytics platform designed to enhance customer service experiences. They are seeking a Staff Software Engineer to join their core Data and Analytics team, responsible for developing analytics capabilities and maintaining the codebase using best engineering practices.
Customer ServiceData ManagementEnterprise SoftwareSoftwareTechnical Support
Responsibilities
Utilize Java and Maven/Spring toolchain to work on a trusted backend codebase
Apply TypeScript and React on an established front-end codebase that users rely on
Build new capabilities within the platform by leveraging existing systems at Zendesk
Deploy your code to production, enhancing the experience for millions of Zendesk users
Collaborate closely with a focused team of experienced engineers—supporting, challenging, and learning from one another
Partner with the Technical Lead and Product Manager to shape the team’s roadmap
Foster innovation and contribute to continuously improving the team’s well-being and efficiency
Qualification
Required
A solid understanding of analytics and the analytics space
A minimum of 6+ years of experience as an engineer working on full stack solutions, primarily focused on Java platforms
Strong understanding of Maven/Spring with widely accepted patterns and practices in Java development
Expertise in understanding and extending an existing codebase
Knowledge of data and ETL pipelines and processes and usage of Spark
Strong problem-solving skills combined with comfort tracing behavior across multiple layers and technology stacks
Ability to lead, collaborate, and partner effectively across engineering teams and functions
Experience supporting distributed systems, along with knowledge of Linux internals and administration
Excellent listening skills coupled with the confidence to contribute ideas and speak up
Benefits
Bonus
Benefits
Related incentives
Company
Zendesk
Zendesk develops a customizable customer service platform for organizations.
5001-10000 employees
H1B Sponsorship
Zendesk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (69)
2023 (37)
2022 (92)
2021 (93)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
$85.5MKey Investors
RedpointMatrixBenchmark
2022-11-22Private Equity
2022-06-24Acquired
2019-09-18Grant
Leadership Team
Mikkel Asger Svane
CEO and Co-Founder
Tom Eggemeier
CEO
Recent News
2026-02-07
2026-02-03
Index Ventures
2026-01-06
Company data provided by crunchbase