Apply on Employer Site

Carnegie Mellon University · 3 months ago

Project Coordinator, Office of Disability Resources Logistics – Academic Success Center – Office of the Provost

Pittsburgh, PA

Full-time

Onsite

Mid Level

3+ years exp

Carnegie Mellon University is focused on creating supportive learning environments for students. The Project Coordinator for Disability Resources Logistics is responsible for managing assistive technology needs and overseeing the logistics of exam scheduling and proctoring within the testing center, ensuring a smooth and inclusive experience for students.

EducationHigher EducationUniversities

Growth Opportunities

No H1B

Responsibilities

Oversee technology used in the testing center, which may include testing center laptops, tablets, camera system and software management

Oversee the installation & mastery of individualized assistive technology related to the laptop exam protocol and ensure appropriate and accurate technologies are available for students taking exams on an individual basis for up to 10-12 unique students a day/20-24 exams per day

Coordinate the testing center use of Accessible Information Management (AIM) software interface for G Script final exam proctor database creation/modification and exam sign-in

Coordinate complex and layered projects, protocols and practices related to exam taking using provided laptops and assistive technology software

Train Disability Resource team, testing center student staff, and volunteer proctors on laptop exam protocols to ensure compliance with accommodation needs and academic integrity protocols

Provide system consultation related to the final exam proctoring database and design & delivery of detailed guidance for Disability Resources team and volunteers

Maintain records and data management of confidential materials, case notes, and exam materials in the AIM web-based system

Maintain, grow and troubleshoot related to laptop exam program, assistive technology used in laptop exam program, camera system and G Script finals proctoring database

Analyze workflow and trends with data informed recommendations for improved processes and database Management advanced to the Director

Provide front reception coverage as needed

Support the coordination of the comprehensive schedule and assignment of proctored exams, especially during peak periods around finals

Support the coordination of the exam process for students with related accommodations, ensuring confidentiality and efficiency

Schedule and manage a high volume of daily exams

Co-coordinate the exam preparation, proctoring, collection, and pick-up

Support communication with faculty and actively monitor proctoring-related communication

Manage supply inventory and ordering in partnership with Student Academic Success Center Operations

Coordinate sign language interpreting, captioning schedules, and video caption processing

Handle billing processes in coordination with Student Academic Success Center Operations

Manage requests for accessible course materials

Support the Director of Disability Resources with documents, form, slide deck preparation, and other administrative tasks

Co-coordinate facility needs of the testing center

Participate in Disability Resources and Success Center all-team meetings, outreach activities, training, workshops, committee involvement

Qualification

Assistive technologyDatabase managementProject managementG-ScriptMicrosoft OfficeGoogle SuiteCustomer serviceCommunication skillsOrganizational skillsProblem-solvingTeam collaboration

Required

High school diploma or GED

3-5 years of administrative support & project management experience

Software and database management experience

A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered

Exceptional organizational, communication, and customer service skills, with a focus on delivering responsive and student-centered support

Strong attention to detail, with the ability to manage multiple priorities and maintain

Self-motivation and initiative, with the capacity to manage time effectively and adapt to evolving needs

Proactive problem-solving abilities, including the judgment to seek support when

Independence and accountability, with the ability to work autonomously while

Collaborative mindset and team-oriented approach, supporting all aspects of the

Proficiency in common technology tools, including Microsoft Office, Google Suite, and Adobe Acrobat Pro, with the ability to learn specialized systems such as G-Script

Successful pre-employment background check

Child Protection Clearances (Act 153)