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Alaska USA · 1 month ago

Card Administration Operations Specialist I, II, III, Senior

Anchorage, AK

Full-time

Onsite

Entry, Mid, Senior Level

$49K/yr - $73K/yr

1+ years exp

Global Credit Union is seeking a Card Administration Operations Specialist to assist in the administration of operational aspects for all card products. The role involves portfolio maintenance, department collaboration, and ensuring compliance within various financial and operational systems.

BankingFinanceFinancial Services

Responsibilities

Portfolio maintenance - Responsible for cardholder maintenance requests, posting monetary corrections, researching member inquiries and working with vendors

Department Collaboration - Responsible for working with multiple departments, branches and employees to resolve member issues

System Applications - Responsible for performing tasks within various financial and operational systems to ensure accuracy and compliance

Organizational knowledge - Maintain a working knowledge of card products, credit union operations and best practices

Qualification

Microsoft WindowsMicrosoft OutlookMicrosoft WordMicrosoft ExcelOrganizational skillsOral communicationWritten communicationWork under pressure

Required

High School graduate or equivalent

One year's experience in a comparable position

Proficiency in Microsoft Windows, Outlook, Word and Excel

Excellent organizational skills

Strong oral and written communication skills

Ability to work effectively under pressure

Satisfactory performance in the Card Administration Operations Specialist I position (Category 13) for advancement to Card Administration Operations Specialist II (Category 12)

Performance that meets or exceeds expectations in the Card Administration Operations Specialist II (Category 12) position for advancement to Card Administration Operations Specialist III (Category 11)

Performance that meets or exceeds expectations in the Card Administration Operations Specialist III position (Category 11) for advancement to Senior Card Administration Operations Specialist (Category 10)

Proven ability to manage an increase in job responsibilities