Apply on Employer Site

Parker's Kitchen · 1 month ago

Customer Service Representative - Perry Lane

Brunswick, GA

Full-time

Onsite

New Grad, Entry Level

Parker's is dedicated to serving customer needs in a courteous and professional manner. They are seeking a Customer Service Representative who will provide friendly service, assist customers with their purchases, and maintain cleanliness in the store. The role includes responsibilities in customer interaction, cleaning, merchandising, and basic accounting tasks.

Customer ServiceRetailShopping

Responsibilities

Provide a friendly greeting to all customers upon entering the store or on the phone

Get to know your customers, learn, and use their name

Go out of your way to make customers feel important and valued

Move quickly to provide fast yet friendly service

Help people buy by pointing out promotional items and suggestive sell to customers when appropriate

Thank customers for their business and invite them back

Cleaning & Housekeeping: Inside Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked

Trash Cans: Emptied, clean and bags tucked out of site

Doors, windows, walls, shelves, and sills

Floors: Sweep and mop, free of trash, spills, and stains

Coolers: Doors and shelves cleaned free of stains and spills

Rugs: Swept and free of trash

Transaction Counter: Clean and organized. Remove items not for sale

Shelves: Clean and dust free

Food Service Area: Equipment and prep area clean and organized

Back office and cooler neat and organized

Coffee and Fountain Area: Clean, free of spills and trash

Merchandise: Clean and dust free

Cleaning & Housekeeping: Outside Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds

Windows & Doors: Clean, no faded or unauthorized signs

Entrance Sidewalk: Clean, stain and trash free

Trash Cans: Clean, not overflowing, and bags tucked out of site

Fuel Islands: Clean dispensers and nozzles

Squeegies & towels on all islands, windshield buckets clean and full

Merchandising Stock, front, and face all merchandise

Bag Ice

All merchandised priced

Cooler fronted and labels faced

Stock fountain, cooler, and freezer, condiments

Brew Coffee

Check and remove out of date merchandise

Move and build displays

Sales Counter: Proper Cig. display, products priced

Stock lottery supplies and cigarettes

Change bag in box syrup on fountain

Accounting/Legal Proper cash & credit card, refund, and shift procedures including cash drops and safe operations

Basic math computation to count back change

Adhere to policies on age restricted product sales

Inventory Control: observe and react to shoplifters and gas theft

Misc. Check in vendors

Maintain safe environment – gas spills, emergency stop, slips, falls, lifting procedures

Attend store meetings and view website

Log and report maintenance issues to manager immediately

Qualification

Customer serviceBasic mathCleaningHousekeepingEnglish communicationPhysical fitness

Required

Must be in physically good shape and able to lift bend and stand up to eight hours

Must be able to bend/squat/twist/stoop/kneel and reach forward

Must be able to work in a cooler at a temperature of 32 degrees

Must be able to lift 50 lbs

Must be able to push/pull 45 lbs

Must be able to do basic math

Must be able to speak, read and write English and communicate with customers in English

Be able to climb a two to five foot ladder and maintain balance to clean windows and stock and arrange coolers and shelves, hang and/or change signs in and around store

Must be able to react to a fire by lifting a fire extinguisher weighing 10 pounds and moving it to the fire area