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Ready Capital · 1 month ago

VP, Loan Servicing

Garden City South, NY

Full-time

Hybrid

Mid, Senior Level

$110K/yr - $140K/yr

7+ years exp

Ready Capital is a multi-strategy real estate finance company that specializes in loans backed by commercial real estate. The Vice President of Loan Servicing will manage a portfolio of commercial mortgage loans, ensuring compliance and providing excellent customer service, while implementing best practices and technology improvements.

Financial ServicesMortgageReal Estate

H1B Sponsor Likely

Responsibilities

Act as the primary point of contact for borrowers, managing a portfolio of commercial mortgage loans and strengthening Ready Capital’s servicing relationships

Oversee payment processing, escrow analysis, investor reporting, and ensure compliance with servicing agreements

Process borrower requests such as reserve draws, real estate tax payments and insurance disbursements

Prepare and distribute monthly mortgage statements to borrowers

Manage investor reporting and delinquency reporting for agency-held loans

Administer daily loan portfolio activities, including resolving payment issues, monitoring compliance, and escalating non-compliance or defaults when necessary

Ensure adherence with all applicable loan documents and servicing agreements, while handling timely processing of loan-related matters and requests. Collaborate cross-functionally with accounting, originations, construction monitoring and asset management teams

Implement best-practice servicing policies and technology improvements to enhance efficiency

Provide timely and accurate reporting to internal and external stakeholders

Support audits, regulatory exams, and portfolio performance reviews

Assist with new loan file setups and onboarding processes

Monitor and update loan tracking reports regularly

Perform other duties as assigned

Qualification

Loan servicingAsset managementCommercial real estate financeFICS Mortgage Lending SoftwareAnalytical skillsMicrosoft OfficeCommunication skillsOrganizational skillsDetail-orientedProblem-solving

Required

Minimum of 7 years of progressive experience in loan servicing, asset management, or loan operations within a bank, credit fund, or mortgage servicer

Strong analytical and organizational skills

Ability to handle multiple projects at once

Solution focused and detail-oriented individual

Strong written and verbal communication skills

Firm command of Microsoft office

Basic knowledge of real estate terminology

Preferred

Bachelor's degree in business, Finance, Accounting, or related discipline preferred

Knowledge of commercial real estate finance, servicing operations and multifamily agency experience (Freddie Mac/Fanni Mae) is a plus

FICS Mortgage Lending Software experience a plus

Benefits

Comprehensive health plans to choose from including dental, vision coverage

Company-paid life & disability insurance policies

Business casual dress

A great culture

Company

Ready Capital

Ready Capital is a multi-strategy real estate finance company

Founded in 2012

New York, New York, USA

501-1000 employees

https://readycapital.com

H1B Sponsorship

Ready Capital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)