Automotive Business Development Center (BDC) Representative jobs in United States
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GRUBBS Family of Dealerships ยท 1 month ago

Automotive Business Development Center (BDC) Representative

positionGrapevine, TX
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$16/hr - $18/hr

Grubbs Automotive is a family-first, relationship-driven dealership dedicated to employees, customers, and community. They are seeking a highly motivated and customer-focused individual to join their team as a Business Development Center (BDC) Representative, responsible for generating and maintaining customer relationships through various communication channels to ensure customer satisfaction.

AutomotiveCustomer ServiceRetail

Responsibilities

Respond to inbound inquiries via phone, email, and online chat promptly and professionally
Coordinates questions and issues with the appropriate department personnel
Following up on customer visits to ensure customer satisfaction
Addressing customer concerns and issues or escalating as needed
Confirms special order parts
Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed
Performs other duties as assigned

Qualification

Verbal communication skillsWritten communication skillsCustomer service experienceMicrosoft Office proficiencyOrganizational skills

Required

Excellent verbal and written communication skills, with a strong attention to detail
Ability to multitask in a fast-paced environment while maintaining a positive and professional attitude
Proficient in computer technology, including Microsoft Office
Strong organizational skills and the ability to prioritize tasks effectively
Flexibility to work evenings, weekends, and holidays as needed

Preferred

Previous experience in customer service, administrative, call center or a related field preferred

Benefits

Competitive, weekly pay based on experience & certifications
Flexible Working Schedule
Paid Time Off (PTO)
Medical, Dental, and Vision Insurance
Life/AD&D Insurance
Short-term Disability Insurance
Long-term Disability Insurance (company-paid)
401(k) with Company Match
Pet Insurance
Opportunities for growth and training

Company

GRUBBS Family of Dealerships

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Grubbs Automotive is a family owned car dealership group headquartered in Grapevine, TX
dateFounded in 1948
location
Grapevine, Texas, USA
people-size201-500 employees
web-link
https://www.grubbs.com

Funding

Current Stage
Growth Stage

Leadership Team

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George Grubbs III
President/CEO
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Company data provided by crunchbase