Apply on Employer Site

See's Candies · 1 month ago

E-Commerce Fraud & Data Insights Analyst

Carson, CA

Full-time

Onsite

Entry, Mid Level

$78K/yr - $83K/yr

2+ years exp

See's Candies is a leader in the confectionary industry, known for its commitment to quality and customer service. The E-commerce Fraud & Data Insights Analyst will monitor fraud detection, analyze ecommerce data, and collaborate with various teams to enhance online sales and protect revenue.

Retail

H1B Sponsor Likely

Responsibilities

Analyze fraud detection data and monitor real-time alerts to identify suspicious activities, transaction anomalies, and emerging fraud patterns

Collaborate with customer care, finance, and our third-party fraud prevention providers to investigate suspicious transactions, resolve disputes, escalate complex cases, and contribute to the continuous optimization of the fraud detection processes

Oversee the integration of fraud prevention third-party provider with Salesforce Commerce Cloud and order management platforms to ensure accurate decisioning and minimal impact on customer experience

Work cross-functionally with IT, development, finance, marketing, and customer service to implement best practices in fraud mitigation and ecommerce data analysis. Develop, maintain, and optimize dashboards and regular reports for management, clearly communicating results, analysis and recommendations

Document and train internal stakeholders on fraud prevention processes, fraud scoring methodology, and decisioning guidelines

Partner with the analytics and data team to collect, analyze, and interpret ecommerce performance data, including website traffic, customer behavior, transaction patterns, and online sales to uncover trends and actionable insights. Monitor and report on key metrics such as conversion rates, average order value, cart abandonment, and customer lifetime value to optimize business performance

Conduct A/B tests and experiments to improve both ecommerce conversion and fraud prevention strategies

Evaluate current technologies and tools for fraud detection and provide recommendations for enhancements or new solutions

Stay up to date on industry trends related to ecommerce analytics and emerging fraud tactics

All See’s staff must be committed to the company’s core principles and workplace values, including diversity and inclusion

Qualification

Fraud detection softwareEcommerce analyticsSalesforce Commerce CloudGoogle Analytics 4Power BIAnalytical skillsCommunicationDetail-orientedOrganizational skills

Required

Bachelor's degree in business, data science, statistics, finance, computer science, or a related field; equivalent related work experience may be considered in lieu of degree

Minimum of 2–4 years' experience in fraud prevention, ecommerce analytics, or a closely related data analysis field, preferably with annual sales in excess of $500M

Strong proficiency with fraud detection software and ecommerce platforms, analytics tools (Salesforce Commerce Cloud, Google Analytics 4, Full story, Power BI, etc.)

Experience identifying suspicious transactions and working with risk mitigation procedures

Excellent written and verbal communication skills for report writing and stakeholder presentation Exceptional verbal, written and presentation skills

Highly organized, analytical, and detail-oriented; able to manage multiple competing priorities

Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner

Benefits

Generous medical, financial, and/or other benefits

401(k) eligibility

Various paid time off benefits, such as vacation, sick time, and parental leave

Company

See's Candies

Glassdoor3.9

See's Candies has been dedicated to making candy Mary See's way. Only the finest, freshest ingredients are used in making each recipe. It is a sub-organization of Berkshire Hathaway.

Founded in 1921

San Francisco, California, USA

1001-5000 employees

http://www.sees.com

H1B Sponsorship

See's Candies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (2)

2022 (2)

2021 (2)

Funding

Current Stage

Late Stage

Total Funding

unknown

1972-01-01Acquired

Leadership Team

Pat Egan

President & CEO

Recent News

Los Angeles Business Journal

100-Year-Old Businesses: See’s Candies

2026-01-09

PR Newswire

See's Candies Celebrates 105 Years With Launch of New Milk Scotchmallow®, Continuing a Legacy of Bringing Joy to Generations

2026-01-07

PR Newswire

See's Candies Brings Holiday Magic to Communities Nationwide With Seasonal Pop-Ups

2025-12-01

Company data provided by crunchbase