The Wall Street Journal · 1 month ago
UX Program Manager, Brand Marketing
Dow Jones and The Wall Street Journal are seeking a highly organized, collaborative and agile UX Program Manager to join the Brand Marketing team. The role focuses on planning, coordinating, and managing the execution of digital projects while ensuring design and brand excellence across various platforms. The ideal candidate will manage timelines, resources, and stakeholder communications to deliver high-quality outcomes in a fast-paced environment.
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Responsibilities
Scope, plan, and prioritize digital projects for the Brand team, collaborating across UX, Product, and Events teams for websites, shop pages, platforms, and products
Build timelines, manage resources, and lead stand-ups and status meetings to ensure efficient progress
Traffic work through multiple teams, enforcing timelines to ensure smooth delivery outcomes
Anticipate and mitigate risks, solving issues early to keep projects on track
Own and manage timelines, milestones, and delivery schedules to ensure accurate application of DJ brands across digital surfaces
Apply UX and product knowledge to advise and guide team decisions ensure timely delivery of managed projects
Oversee execution of digital and UX design projects, ensuring deliverables meet brand standards, design intent, content strategy, audience needs, and accessibility requirements
Manage review and approval cycles, coordinating feedback and ensuring implementation through design, UAT, and launch
Ensure pre-launch QA to validate accuracy, functionality, responsiveness, and alignment with brand and UX principles
Act as a central point of contact for project updates, aligning teams and stakeholders to project goals
Maintain clear, consistent communication across cross-functional teams to ensure understanding of priorities, timelines, and project status
Support the Lead UX Designer by managing project logistics, enabling focus on strategy and design execution
In collaboration with Sr. Program Manager, build and refine workflows and processes to improve delivery efficiency, reduce risk, and scale production capacity
Track project outcomes and identify opportunities to enhance future projects
Ensure projects are delivered on time, on brief, and to a high standard of brand and UX quality
Support business growth, audience engagement, and brand impact through smooth, efficient project delivery
Maintain a big picture vision of multiple workstreams and objectives, while managing end-to-end delivery of digital projects from scoping through launch and post-launch follow-up
Coordinate timelines, resources, stakeholders, and feedback to keep multiple projects on track
Liaise with stakeholders across design, marketing, product, and engineering
Manage content needs, coordination, development, delivery, and approvals
Flag potential delays with solutions-focused recommendations to keep delivery on time
Ensure all work meets brand, UX, and accessibility standards
Facilitate cross-team communication and collaboration to maintain alignment and remove bottlenecks
Track, monitor, and report project progress to leadership and key stakeholders
Identify opportunities to improve workflows, efficiency, and production quality
Contribute to a culture of collaboration, agility, and excellence within the Brand Marketing team
Qualification
Required
7+ years of experience managing digital projects, UX-Brand initiatives, or web-based production
Proven ability to plan, coordinate, and execute multiple projects across websites, platforms, and digital products
Strong organizational skills with attention to detail and ability to manage competing priorities
Experience leading cross-functional teams and facilitating collaboration between designers, developers, and marketing stakeholders
Excellent communication skills, including presenting updates and coordinating across teams
Familiarity with UX principles, digital design workflows, and accessibility standards
Comfortable working in a fast-paced, dynamic environment
Experience with project management tools (e.g., Asana, Jira, Trello, or similar)
Preferred
BA/BS degree or equivalent experience in Design, UX, Marketing, or related field preferred
Certificate in Project Management or UX product management a plus
Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Lifestyle programs & Wellness Resources
Education Benefits
Family Care Benefits & Caregiving Support
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Company
The Wall Street Journal
Winner of 40 Pulitzer Prizes for outstanding journalism, The Wall Street Journal includes coverage of U.S.