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Q2 · 9 hours ago

Site Reliability Engineer

Cary, NC

Full-time

Hybrid

Senior Level

$138K/yr - $179K/yr

5+ years exp

Q2 is a leading provider of digital banking and lending solutions, committed to empowering communities through innovative financial technology. The Site Reliability Engineer will focus on designing, implementing, and scaling mission-critical systems while collaborating with various teams to enhance performance and ensure robust disaster recovery services.

Financial ServicesFinTech

No H1B

Responsibilities

Design and develop infrastructure solutions for enterprise business applications to be hosted in datacenter and public cloud (AWS and Azure)

Partner with Software Engineers and Database Administrators to deliver a 10x increase in full stack performance

Collaborate with Security Engineering to embed best in class threat management capabilities

Join forces with Site Reliability Engineering to optimize production, performance and implement automation to minimize risk and reduce toil

Maintain, test and optimize disaster recovery services to ensure we have a contingency plan to failover our highly available platform

Serve as the Subject Matter Expert, distill complex technical issues into consumable communication and lead cross-functional teams

Optimize storage costs and data consumption services

Promptly restore system services by diagnosing problems, making critical decisions and remediating root causes

Share your knowledge with a peer, document your process, and facilitate lessons learned reviews

Participate in an on-call rotation to assist with customer-impacting outages

Qualification

Linux AdministrationAWSAzureCI/CD PipelinesAutomation ToolsMonitoring TechnologiesScripting LanguagesCommunication SkillsTeam Collaboration

Required

Typically requires a Bachelor's degree in a relevant field and a minimum of 5 years of related experience

Experience designing and integrating complex systems, performing high-level optimizations, and leading large-scale cross-functional initiatives

Advanced knowledge of Linux and Windows Systems Administration

Fluent in VMWare and cloud environments such as AWS and Azure

Strong understanding of load balancing and traffic management

Understanding of security protocols and threat management implementation

Knowledge of CI/CD Pipelines implementation for applications and infrastructure

Proficiency with Automation / Orchestration tools such as Ansible and HashiCorp Consul, Nomad, Vault, Packer, and Terraform or equivalent technologies

Real-world experience integrating Data Eventing / Messaging Bus capability via technology such as Kakfa or Rabbit MQ is a plus

Capable of embedding Monitoring / Logging technologies such as Elastic Stack, Prometheus / Grafana or equivalent technologies

Knowledge of best practices of running applications in containerized environments including health checks and rolling update strategies

Experience with scripting / development languages such as Go, Python, Bash, or PowerShell

This position requires fluent written and oral communication in English

Applicants must be authorized to work for any employer in the U.S