University of Washington · 1 month ago
Applications Analyst 2 – Epic Healthy Planet
United States
Full-time
Remote
Entry, Mid Level
$97K/yr - $121K/yr
2+ years expThe University of Washington is a prominent health system that includes a top-rated medical school and an internationally recognized research center. The Applications Analyst 2 – Epic Healthy Planet role involves troubleshooting application issues, maintaining issue tracking, and collaborating with user groups to enhance system requirements and support training programs.
EducationHigher EducationUniversities
Responsibilities
You perform analysis and troubleshooting for application issues to meet established Service Level Agreements, working with user groups to provide diagnostic assistance and resolution to questions and problem direction
You maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines
Provide proactive status updates to management, customers, and stakeholders
You meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed
You develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements
You prioritize tasks with guidance from designated lead, supervisor, or project manager
You track detailed status of tasks and work with leads, project managers, and/or supervisor should tasks vary from initial resource estimates
You test all scenarios conforming to quality standards at the component/feature level, including:
Testing system changes and assisting with development of test plans for usability, performance, and adherence to standards and executing, tracking, and reporting detailed results of application and system testing
You evaluate and implement management requests for information to generate reporting requirements
You support training and education program as per training system services level agreement
Qualification
Required
Bachelor's degree Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience
Epic Healthy Planet Certification is REQUIRED
2+ years' experience must include the following:
1+ years providing EHR systems application maintenance/support
Demonstrates a strong customer-oriented mindset, with experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service
1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
Benefits
15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
100% matching, 100% immediately vesting 403(b)
Company
University of Washington
University of Washington is an educational institution that provides undergraduate, graduate, and research programs.
10001+ employees
H1B Sponsorship
University of Washington has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (249)
2024 (211)
2023 (159)
2022 (171)
2021 (169)
2020 (154)
Funding
Current Stage
Late StageTotal Funding
$205.35MKey Investors
Avista foundationNational Institute of Allergy and Infectious DiseasesAdvanced Research Projects Agency for Health
2025-04-21Grant· $0.01M
2024-09-13Grant
2024-08-13Grant· $21.1M
Leadership Team
Andrew S Allen
Adjunct Professor
Arthur Denny
Founder
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