Advocate Aurora Health · 1 month ago
Patient Access Operations Coordinator
Atrium Health Floyd Medical Center - 304 Turner McCall Blvd SW, Rome, GA
Full-time
Onsite
Entry Level
$18.50/hr - $27.75/hr
2+ years expAdvocate Aurora Health is the third-largest nonprofit integrated health system in the United States, providing a wide range of healthcare services. The Patient Access Operations Coordinator will be responsible for managing reports and analyzing payer trends, ensuring quality assurance, and collaborating with management to address denial issues.
Health Care
Responsibilities
Prepares reports of denials, credit balances, payer opportunities
Analyzes rejection reports and errors made by system and teammates. Requests system changes, reports error rates by teammate and collaborates with training to ensure improvement is achieved and sustained
Prepares Medicare/Medicaid quarterly credit balance reports. Approve refunds as defined in departmental threshold guidelines
Assists Supervisor/ Manager with quality checks for all payers and departments
Performs quality assurance tasks as needed to validate workflow builds, claim edit actions, automatic actions in Epic, process improvements, etc
Analyzes denial reasons provided by payers. Collaborates with management to identify, trend and address root causes of denials
Researches and analyzes payer trends and works on special projects involving aged, high dollar or complex account issues
Trains new teammates as needed
Qualification
Required
High school diploma or GED required
Two-years' experience in related financial services or healthcare business office required
Requires the ability to communicate effectively in verbal and written formats
Preferred
College (bachelor's or associate) degree preferred
Proficiency in Word, Excel and Outlook preferred
Prior healthcare computer system and specifically Epic billing experience preferred
Benefits
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Company
Advocate Aurora Health
Advocate Aurora Health is a Healthcare
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$10.17MKey Investors
National Cancer Institute
2022-12-02Acquired
2019-08-20Grant· $10.17M
Leadership Team
Don Fosen - CISM, HCISPP
Chief Technology Officer
Jon Kluge
Chief Operating Officer, Senior Vice President, Advocate Aurora Medical Group
Recent News
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