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Lighthouse · 1 week ago

Senior Sales Operations Specialist

Denver Metropolitan Area

Full-time

Hybrid

Mid, Senior Level

$65K/yr - $80K/yr

Lighthouse is a company focused on disrupting commercial strategy for the hospitality industry through innovative data solutions. The Senior Sales Operations Specialist will provide support to the sales function, enhance forecasting accuracy, and improve data quality while collaborating with various teams to drive revenue opportunities.

Hospitality

Growth Opportunities

Responsibilities

Provide day-to-day support for sales process

Auditing and monitoring proposal and contract accuracy to enhance forecasting

Identify quick-wins and crucial enhancement requirements to the sales process

Run clean-up projects to improve the quality and accuracy of leads, contacts and accounts databases

Align with Marketing Operations to discover data cleansing opportunities and account mapping

Enrich our existing database with fresh information and new data points. Update missing information where required. (missing phone numbers, PMS, RMS,...)

Develop scheduled and ad-hoc reports

Support the sales operations strategy, understand priorities and execute operational plans

Support and advise reps on Salesforce quote flow, coordinating closely with finance

Coordinate with various teams involved in closing big group deals with attention on Finance collaboration ensuring we are booking big deals correctly in CRM Cleaning up account relationships so that hotels can be easily assigned

Prioritize your work and focus on the most urgent projects

Qualification

SalesforceSales operationsData analysisCPQ toolsLead to Order processTime managementOrganizational skillsCollaborationProblem-solvingCommunication

Required

A minimum of a Bachelor's Degree or equivalent work experience

Proven experience in sales/business operations/analytics

Previous experience with CRM systems – Salesforce mandatory

Significant experience with the Lead > Order process and CPQ tools

Experience with Salesforce reporting capabilities

Very organized, able to start a task and complete it successfully

High analytical and able to extract business insights from analysis

Great time management

Ability to work independently, collaborate with teammates, and fully deliver on all commitments to meet deadlines

Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with Lighthouse's values and culture

A demonstrated ability to understand and articulate complex requirements

Comfortable working with a globally distributed team

Preferred

Salesforce admin certification is considered a plus

Previous experience working in a high growth Tech/SaaS environment is a plus

Benefits

Hybrid working environment

Flexible time off: Autonomy to manage your work-life balance

Career development: Workshops, frameworks, tools, training, and processes to realize your full potential

Impactful work: Shape products relied on by 85,000+ users worldwide

Competitive compensation: Proactively maintained to value your work

401k matching: Up to 4%

Health insurance: Three Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA

Wellbeing support: Subsidized up to 80% ClassPass subscription

Referral bonuses: Earn rewards for bringing in new talent