KnitWell Group · 1 month ago
Spring Retail Internship, Haven Well Within
KnitWell Group is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. The HWW Retail Internship Program offers students hands-on insight into specialty retail, focusing on leadership, business acumen, sales, operations, and merchandising, while providing professional development opportunities.
ApparelFashionLifestyleRetailWomen's
Responsibilities
Capable of creating a selling culture where all associates align around the needs of our customers
Willing to assist customers and support selling energy as needed to create exceptional customer experience
Develop and maintain positive working relationships that support a productive work environment
Take initiative in learning how to be a leader and contribute new ideas and recommend solutions for business and team opportunities
Actively participate in HWW internship program training activities, developmental opportunities and events
Proactively communicate store information, brand initiatives, discrepancies and other pertinent information to management to better enhance customer experience
Professionally represent the Talbots brand image
Support all areas of operational excellence
Ensure merchandise is well organized in the back room and replenished on the sales floor according to visual guidelines. Assist with store sets, window displays, signage, visual merchandising changes, markdowns, etc
Manage inventory according to policies and procedures including customer sends, recalls, re-tickets, MOS and damages, and other operational activities as assigned
Provide support on the sales floor and uphold HWW standards when engaging or interacting with the customer. This includes replenishment/stocking duties, markdowns, fitting room duties, cash wrap/POS duties, etc
Reinforce brand standards and company policies and procedures in all areas of responsibility, including store dress code
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business
Protect company assets and maintain a safe work environment
Follow all company policies and procedures as well as local, state, and federal employment laws
Qualification
Required
Is customer-centric and understands the importance of creating exceptional customer experiences
Ambitious and enthusiastic in creating an environment for both the store and team to succeed. Thrives working in a team environment
Social Media savvy and willing to learn how to create and post content for the brands platforms
Expeditious in ability to take initiative with limited direction
Demonstrates excellent communication skills and a high level of integrity
Has strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment
Professional, confident and friendly with the ability to make decisions independently
Must understand and follow all policies and procedures to successfully open and close a store
Extremely dependable and punctual
Team player, with strong interpersonal and communication skills
Most importantly, a curiosity and desire to learn
Demonstrate the ability to meet or exceed performance standards
An essential function of the program is the ability to work a flexible schedule including evenings, weekends, and holidays
An essential function of the job is the ability to move about in a store including standing, walking, kneeling, stooping, climbing ladders, using stairs, carrying, bending, stretching, twisting, or reaching out with the body, arms, or legs, pulling and lifting objects up to 40 pounds. Sometimes these movements are made quickly and repeatedly
An essential function of the job is the ability to navigate computer/handheld systems with intermediate computer and keyboarding skills
Able to work cooperatively in a diverse work environment
High school diploma or GED required
Preferred
At least 2-3 years of college course work in fashion or other relevant business majors is preferred