Apply on Employer Site

Joseph Chevrolet · 1 month ago

Automotive Service Consultant

Cincinnati, OH

Full-time

Onsite

New Grad, Entry Level

Joseph Chevrolet is a high-volume dealership seeking an Experienced Automotive Service Writer. The role involves meeting with customers to determine their vehicle service needs, enhancing customer satisfaction, and overseeing the service process to ensure quality and efficiency.

Automotive

Responsibilities

Meet with customers and determine their needs for repair and/or service of their vehicle issues

Increase customer satisfaction by building customer relations

Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations

Monitor the progress of each vehicle throughout the day, and update customers frequently

Increase profitability by maximizing sales & executing retail promotions

Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times

Oversee and participate in quality control

Participate in the development and documentation of standard operating procedures as appropriate