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McLaren Health Care · 13 hours ago

Director Quality Improvement Organizational Excellence

Lansing, MI

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

McLaren Health Care is seeking a Director of Quality Improvement Organizational Excellence to provide strategic direction and leadership for various departments. The role focuses on overseeing quality improvement initiatives, ensuring compliance with regulations, and developing strong relationships with stakeholders to enhance service quality.

Health CareHospitalMedicalOncologyRehabilitation

Responsibilities

Provides oversight in the development and implementation of quality improvement and organizational excellence plans, related to quality functions

Directs and coordinates the department's activities, and staff to ensure they are efficient, timely, and meet cost and quality objectives; and that all activities and services are carried out in compliance with local, state, federal, and governmental regulations, and laws

Directs and leads process improvement projects and teams that achieve measurable, sustainable change, promoting service, process, and operational excellence

Develops strong relationships with internal colleagues, external providers, and the medical community to provide high quality, responsive services

Develops and trains personnel within the department and reviews and appraises their performance. Responsible for assuring competency of all staff

Develops annual budget for areas of responsibility and works with department leaders and staff to implement the budget. Assures measures for staying within budgetary parameters

Develops and implements business plans, evaluates existing programs using established productivity standards and metrics. Continuously improves operations to manage costs, improve efficiencies, quality, and service

Acts as a resource and provides ongoing education for department staff and the organization regarding national and regional trends; adjusts quality improvement model to meet financial, regulatory, and clinical goals for the hospital in collaboration with the Executives

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Performs other related duties as required and directed

Qualification

Quality Improvement CertificationRegulatory ExperienceHealthcare ManagementLEAN/Six Sigma CertificationBudget ManagementProcess ImprovementStaff DevelopmentLeadership

Required

Bachelor's degree in nursing, healthcare administration, business administration, engineering, or related field from an accredited educational institution

Certification in Quality Improvement/ Patient Safety are of focus (i.e., CPHQ, ASQ, CQIA, Team STEPPS Master Trainer, Project Management) or must be obtained within two years of employment

Five years of progressively responsible quality management in healthcare related experience that demonstrates a high level of understanding of the required knowledge, skills, and abilities and frequent involvement with senior management and physicians

Two years of Regulatory and Accreditation experience such as CMS, Joint Commission, Healthcare Facilities Accreditation Programs, DNV

Preferred

Master's degree in nursing, healthcare administration, business administration, engineering, or related field from an accredited educational institution

LEAN/Six Sigma Certification