Patient Services Coordinator jobs in United States
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Humana · 3 months ago

Patient Services Coordinator

Humana is a healthcare company that focuses on providing comprehensive home care services. The Patient Services Coordinator plays a crucial role in managing patient schedules and facilitating communication between patients and clinical staff, ensuring that healthcare needs are met effectively.

Health CareHealth InsuranceInsuranceVenture Capital
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H1B Sponsor Likelynote

Responsibilities

Manage schedules for all patients, including supervisory visits
Schedule discharge visits, OASIS Collection, recert visits, and Transfer to Inpatient Facility (TIF) OASIS collection visits
Reschedule declined or missed visits and process reassigned and rescheduled visits
Prepare and edit weekly agent schedules, perform initial review for productivity/geographic issues, and forward for approval
Assist with weekly case conferences
Receive calls from field staff and refer clinical questions to the Branch Director as necessary
Maintain the client hospitalization log, including entering coordination notes
Send electronic logs to all office, field, and sales staff. This may include receiving lab reports, assessing for normality and distributing as appropriate
Verify visit paper notes in the scheduling console as needed
Run all scheduling reports, including Agent Summary Report and Missed Visits Done on Paper Report
Assist with the internal transfer of patients between branch offices
Additional duties may vary by branch census and are subject to the discretion of local leadership

Qualification

Home Health experiencePacket review experienceQuality Improvement experienceCoding certificationCommunication skills

Required

1 year of Home Health experience

Preferred

Prior packet review / QI experience
Coding certification

Benefits

Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Many other opportunities

Company

Humana is a health insurance provider for individuals, families, and businesses.

H1B Sponsorship

Humana has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)

Funding

Current Stage
Public Company
Total Funding
$13.07B
2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B

Leadership Team

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Jim Rechtin
CEO and President
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Colin Drylie
Senior Vice President, Experience Transformation
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Company data provided by crunchbase