Doxim · 1 month ago
Production Manager - On Site (Suwanee, GA)
Suwanee, GA, GA
Full-time
Onsite
Mid, Senior Level
2+ years expDoxim is a company that has been helping organizations deliver critical communications for over 25 years through innovative technology. The Production Manager will be responsible for managing the day-to-day operations of the print production site, ensuring production schedules are met while maintaining quality and efficiency.
CRMDocument ManagementEmail MarketingEnterprise SoftwareFinancial ServicesPaymentsSaaSSoftware
Responsibilities
Manage the day to day operations of our print production site in Suwanee, including spending time with team members across all shifts to ensure employee engagement, and engaging cross-functionally with Maintenance, Warehouse, and Client Services teams
Own the performance management of your team including providing coaching and mentorship, completing employee performance reviews, and issuing disciplinary actions
Produce and communicate daily work schedules to employees and lead daily production meetings
Maintain production schedules, including driving high profile client production, with a continuous focus on guaranteeing established quality control standards
Identify and report production and mail delivery issues in a proactive and timely manner, including root cause analysis information
Partner with Client Services and Team leads regarding workflow prioritization
Implement and/or create production SOPs and ensure team adherence at all times
Foster an environment of continuous improvement and lead by example by identifying and implementing efficiency improvements
Manage and coordinate job training and cross-training schedules
Coordinate safety training, complete OSHA 300 logs, and ensure all safety requirements are met
Interface with external vendors such as USPS personnel, vendor repair technicians, etc
Ensure dashboard (Sefas) accuracy in real time
Qualification
Required
Bachelor's degree OR an equivalent combination of training and experience
Proven leadership skills with the ability to take initiative and ownership
Two + years of related work experience in a leadership role in a manufacturing or plant environment
Safety/OSHA/Fire Safety/Defib training completed
Excellent communication skills across all mediums (in-person, phone, written) to interact with team members and customers
Proven ability to prioritize and balance work across numerous assignments through demonstrated organizational and problem-solving skills
Excellent Microsoft Office skills with extensive Excel skills
Preferred
Process engineering, 5S, or Lean knowledge/experience an asset
Benefits
Healthcare
Employer-matched retirement savings
Generous PTO policy
Employee Referral Program
Company
Doxim
Doxim is the customer communications management (CCM) and engagement technology leader serving financial and regulated industries.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$12.98MKey Investors
PNC Bank
2018-03-01Acquired
2016-10-04Debt Financing· $12.98M
Leadership Team
Mike Hennessy
Chief Executive Officer
Chris Rasmussen
Founder, Board Member
Recent News
2025-12-11
Company data provided by crunchbase