eClerx · 17 hours ago
Business Analyst (ARIS)
Austin, TX
Full-time
Onsite
Senior Level
$130K/yr - $150K/yr
5+ years expeClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. The Business Analyst will lead a large-scale IT process documentation initiative, capturing and documenting IT processes using ARIS, while ensuring quality and governance across multiple IT domains.
AccountingAnalyticsContentDigital MarketingFinancial Services
Responsibilities
Lead interviews, workshops, and working sessions with Client SMEs across IT Compliance, Governance, Operations, Service Management, Core Platforms, and supplemental IT functions
Gather process requirements, dependencies, inputs/outputs, RACI details, systems used, and controls
Validate process flows and business rules with process owners and leadership
Create high-quality, standardized BPMN-compliant process models in ARIS
Translate complex technical workflows into clear, digestible diagrams aligned with enterprise architecture standards
Ensure consistent naming conventions, metadata tagging, and modeling discipline across all documented processes
Maintain a centralized repository in ARIS and ensure traceability across end-to-end workflows
Perform quality checks to ensure accuracy, completeness, and adherence to IT and enterprise modeling standards
Coordinate process reviews, revisions, and approvals with process owners
Support development of process governance frameworks to ensure future maintainability and version control
Provide weekly progress updates, resource needs, and risk/issue logs to project leadership
Ensure project milestones, documentation deliverables, and acceptance criteria are met
Qualification
Required
5+ years of experience as a Business Analyst, Process Analyst, or similar role
Proven experience documenting large volumes of processes across enterprise environments
Strong proficiency in ARIS (or similar process modeling tools such as Signavio, Visio, or IBM Blueworks)
Hands-on experience with BPMN modeling standards
Strong understanding of IT operations and service management frameworks (e.g., ITIL)
Excellent communication, facilitation, and stakeholder management skills
Ability to manage high workload volumes and tight deadlines
Strong analytical and problem-solving skills
Preferred
ARIS certification or equivalent training
Experience in environments implementing process governance frameworks
Experience contributing to process documentation intended for automation, analytics, or LLM ingestion
Benefits
Competitive salary
Flexible working hours
Career growth opportunities and ongoing training
Inclusive, supportive company culture
Company
eClerx
eClerx offers digital marketing, creative and content production, market intelligence, financial support, and accounting services.
10001+ employees
H1B Sponsorship
eClerx has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (10)
2022 (10)
2021 (9)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$436.53MKey Investors
Peak XV Partners
2010-03-10Post Ipo Equity· $6.53M
2009-08-14Post Ipo Secondary· $430M
2007-12-31IPO
Leadership Team
Kapil Jain
MD & CEO
Anjan Malik
Co-founder and Director
Recent News
Business Standard India
2025-12-17
Company data provided by crunchbase