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T5 Data Centers · 1 month ago

Operational Readiness Lead

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

T5 Data Centers is focused on providing customized data center solutions for enterprise and hyperscale customers. The Operational Readiness Lead will support T5’s Data Center Operations by leading the transition of new sites into operations, ensuring compliance with internal standards and customer expectations.

Data CenterEnterpriseReal EstateSecurity

Responsibilities

Lead onboarding of new data center sites to ensure seamless transition from construction to operations with 100% compliance to internal standards, policies, and lease obligations

Serve as the central point of contact coordinating all aspects of the transition and mobilization process, including risk identification, mitigation planning, and stakeholder alignment

Conduct due diligence and operational readiness assessments, documenting findings and action plans

Develop and manage mobilization budgets, schedules, program documentation, and reporting metrics; ensure lessons learned are captured and applied to future projects

Coordinate the transfer and turnover of documentation between Construction, Development, and Operations teams

Drive implementation of INTERNAL’s Playbook at new sites, establishing or evaluating operational programs such as:

Training

Safety (EHS)

Maintenance and reliability management

Document and inventory management

Accounting

Communication protocols

Assist with vendor procurement as necessary to support site maintenance program standup for new data center sites

Act as primary point of contact for customers and site leadership during mobilization activities

Provide oversight and support for mobilization efforts led by other account directors or equivalent roles

Contribute to business development efforts by ensuring readiness and quality of mobilization plans

Act as a central point of contact leading the setup of all necessary parts of Operations programs in bringing new data centers online

Drive customer satisfaction during transition and mobilizations through alignment of standards, scope of work requirements, and customer expectations

Determine actionable items to address Quality Control review results

Maintain current in knowledge and requirements for data center infrastructure maintenance and operations

Conduct operational risk assessments and propose mitigation strategies based on observed trends and industry best practices

Assist in development, revision, and implementation of policies and programs associated with technical operations with a focus on those affecting transition and mobilization activities

Identify inefficiencies in operations and support services, proposing and implementing scalable process improvements

Participate in pilot programs and test new processes, systems, or policies before enterprise rollout

Provide on-the-ground mentorship and technical coaching for site operations personnel to strengthen preventative, corrective, and emergency response capabilities

Qualification

Data center operationsProject Management ProfessionalOperational risk assessmentsTechnical coachingAnalytical skillsPrioritization skillsUnderstanding safety regulationsCommunication skillsDecision-making skills

Required

Associate's degree or equivalent technical experience

Minimum of 10 years of experience in mission-critical data center operations, with a strong understanding of operational infrastructure systems and practices

Exceptional verbal and written communication skills required for interacting with internal employees and leaders, and external contractors and customers

Exceptional analytical and decision-making skills required for understanding and evaluating complex problems

Able to prioritize work based on business and customer demands

Able to work within all levels of the organization

Able to participate and engage in C-level discussions and conversations pertinent to facility operations

Able to correlate, understand, and communicate with all data center audiences including, but not limited to, construction, development, engineering, EHS, human resources, procurement, legal, compliance, technical operations, customers, data hall tenants, IT, and data hall service groups

Able to read and understand complex drawings, systems, contractual documents, and other documents pertinent to data center operations

Practical experience working with safety regulations and standards, including OSHA, NFPA 70E, and related NFPA guidelines

Ability and willingness to travel up to 50%, including: Coast-to-coast domestic travel and occasional international assignments

Ability to stand, walk, sit, climb, and balance

Ability to stoop, kneel, crouch and crawl using both arms and legs

Ability to reach, grasp, push, pull, handle, feel, and type with both hands and arms

Ability to smell, talk and hear

Ability to see at close and distance ranges and the ability to see and correctly distinguish color

Ability to lift equipment in small spaces without mechanical assistance, weighing up to 100 pounds

Ability to work inside and outside