Excel Hotel Group · 1 month ago
Mold and Water Damage Manager
Orlando, FL
Full-time
Onsite
Mid, Senior Level
3+ years expExcel Hotel Group has been providing expert water damage and mold remediation services since 2007. They are seeking a self-directed and experienced Mitigation Manager to oversee day-to-day mitigation production and team supervision.
HospitalityHotelProperty DevelopmentProperty Management
Responsibilities
Visit job sites, verifying the job scope and safety standards, meeting with adjusters and customers
Coordinate with the front office to prepare the calendar, ensuring the correct technicians, subcontractors, materials, monies, and paperwork are prepared for future appointments. Ensure that the correct timeline is scheduled and adhered to with correct dates input into the calendar
Manage technician and production schedule, minimizing inefficiencies and leakage
Support Mitigation team by responding to losses, when required
Assist the Sales team with pending sales, when technical support is required
Update insurance carrier and TPA documentation daily
Oversee subcontractor compliance, invoicing, scheduling, recruiting, bidding, and quality control
Facilitate and coordinate job budgets, product orders, and delivery
Complete material and equipment inventory twice a month and ensure team is updating equipment inventory daily
Ensure that facilities and vehicles are maintained in clean and working order. Manage maintenance schedule
Identify and request job scopes for estimates and shall provide approval, suggestions, and corrections for estimates
Conduct daily reviews and audits of files to maintain job flow, ensuring all protocols are followed
Supervise, train, and hire all mitigation and remediation technicians, ensuring all training materials are up to date with all industry standards. Conduct team meetings and huddles
Schedule and participate in the on-call rotation, when necessary. Provide support to coordinate efforts of the technicians
Maintain current and active certifications in Water and Mold per IICRC and the State of Florida
Coordinate with Accounting team to ensure required insurance documentation is submitted. Coordinate with Estimator to ensure required estimate and any changes are submitted. Coordinate with Reconstruction team when project is transitioning to reconstruction phase
Qualification
Required
Expert water mitigation and mold remediation knowledge is required
IICRC WRT and MLD certification is required
Excellent customer service during customer interactions
Knowledge of office management systems and procedures
Excellent time management/organization skills and ability to multi-task and prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Must demonstrate professionalism and function independently with minimal supervision
Ability to thrive in a fast-paced workplace
High school diploma
Clean criminal background (no felony convictions)
All American Water Restoration, Inc. is a Drug-Free Workplace
Preferred
3+ years management experience is a plus
Additional certifications are a plus
Basic Construction/Restoration knowledge a plus
Xactimate estimating knowledge is a plus
Benefits
Bonus based on performance
Company car
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
401(k) matching
Company parties
Position Training - plus opportunities for paid certification training
Company Vehicle and Cell Phone to use for business purposes
Paid Time Off and Holidays after 90 days
Medical, Dental, Vision, and Life Insurance after 90 days
SIMPLE IRA Account with 3% employer matching, vested immediately
Company
Excel Hotel Group
Excel Hotel Group is a fully integrated property ownership, management, and development company.
501-1000 employees
Funding
Current Stage
Late StageRecent News
Dimensional Fund Advisors Ltd
2025-06-05
2025-04-18
2025-04-15
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