Volant Programs Inc · 1 month ago
Commercial Underwriting Supervisor
Chester, VA
Full-time
Hybrid
Senior Level
5+ years expVolant Programs Inc. is a Surplus Lines Wholesale Brokerage and Managing General Underwriter founded in 2022, focusing on providing insurance for Apartments. The Commercial Underwriting Supervisor oversees a team of underwriters, ensuring disciplined risk selection and high-quality underwriting execution for habitational risks.
Insurance
Responsibilities
Provide daily direction, technical guidance, and coaching to Habitational underwriters
Conduct quality reviews and performance evaluations, establish development goals, and deliver training focused on habitational Property & Casualty exposures
Assign and manage submission flow to maintain timely response and service-level agreements
Encourage a high-performance culture centered on accountability, collaboration, and customer service excellence
Review, approve, or decline Property & Casualty submissions within delegated authority up to $60M TIV per location
Provide expert-level support on complex risks involving older construction, coastal exposures, frame/non-sprinklered buildings, large schedules, or challenging loss histories
Evaluate building characteristics, protection class, loss control recommendations, financials, occupancy hazards, liability exposures, and catastrophe-prone territories
Ensure rating accuracy across property, general liability, umbrella, and ancillary coverages
Uphold program guidelines, risk appetite, catastrophe management protocols, and regulatory standards
Monitor underwriting turnaround times, quoting accuracy, and service responsiveness
Identify workflow and process improvements to enhance efficiency across the habitational program
Track and report key metrics including hit ratio, retention, loss trends, catastrophe exposure accumulation, and underwriter productivity
Support internal audits and compliance reviews; implement corrective actions where necessary
Develop and sustain strong relationships with distribution partners
Communicate appetite, underwriting strategy, and product details to producers; provide guidance on improving submission quality
Participate in market visits, broker calls, training sessions, and renewal strategy meetings
Serve as a subject-matter resource representing Volant’s habitational program
Ensure underwriting files meet internal documentation standards and regulatory requirements
Monitor adherence to delegated underwriting authority levels and escalate deviations appropriately
Contribute to the creation and refinement of underwriting guidelines, habitational rating tools, catastrophe modeling assumptions, and workflow documentation
Support internal controls related to aggregation, catastrophe exposure monitoring, and reinsurance requirements
Qualification
Required
Bachelor's degree in business, risk management, insurance, or related field (or equivalent work experience)
5+ years of commercial underwriting experience with a strong background in Habitational Property & Casualty risks
Strong understanding of property construction types, protection features, valuation, and catastrophe exposures
Knowledge of habitational liability exposures (premises, assault & battery, pets, amenities, contractors, etc.)
Excellent communication, negotiation, and relationship-building skills
High attention to detail, strong analytical abilities, and sound judgment
Proficiency with underwriting/rating systems, catastrophe modeling tools, and Microsoft Office
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources
Training & development
Company
Volant Programs Inc
Volant [ˈvō-lənt] Programs Inc is a Surplus Lines Wholesale Brokerage and Managing General Agency.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase