Brown University Health · 1 month ago
ED Unit Secretary
Providence, RI
Full-time
Onsite
New Grad, Entry Level
$20.48/hr - $20.98/hr
0+ years expBrown University Health is a healthcare provider focused on delivering quality patient care. The ED Unit Secretary provides essential clerical support in the Emergency/Trauma Center, assisting patients and their families while managing communications and operational tasks.
EducationHealth CareMedicalUniversities
Responsibilities
Responsible for receiving and directing communications such as incoming calls from police, media, rescue drivers, physicians and others
Handles or reroutes same per department policy
Initiates related forms and/or records
Communicates with patients or patient families to provide general information regarding department operations or to request a return to the hospital
Provides or relays patient status as directed
Contacts private physicians, medical examiners and others as required
Receives and responds to requests for paging of physicians and other hospital personnel including administration, maintenance, security and the like
Operates telephone and radio beepers according to established paging procedures and referring to standing reference lists as needed
Upon request, notifies appropriate security agency of emergency treatments resulting from assaults, gunshots, animal bites, accidents and the like, according to state Department of Health regulations
Greets patient in pediatric or walk-in clinics
Directs patient to treatment areas following department guidelines
Completes physician orders for diagnostic tests and/or treatment/therapies
Utilizes on-line computer terminal to access Laboratory information System (LIS)
Utilizes Patient Managed Access System (PMAS) in order to enter, access and update patient and related hospital data such as orders, patient status and medical record information
Maintains list of patients and updates as needed
Records patients placed on 'danger' list and informs appropriate staff including telephone operators and Man Admitting
Updates computerized records as required to maintain department operating statistics
Ensures that Emergency Department patient records are complete upon discharge as to content, including diagnosis and appropriate signatures and authorizations
Files charts according to procedure
Copies and distributes charges to designated areas
Assists quality assurance program by receiving, sorting, distributing and filing x-rays, laboratory reports and other test results and charts
Performs other clerical duties as required such as ordering supplies, preparing schedules and reviewing records to obtain information related to a variety of studies
Maintains knowledge of Emergency Disaster Pan
Responsible for routing maintenance of fax machine, copier, printers and other office equipment
Qualification
Required
A level of knowledge generally obtained through completion of high school
Well developed interpersonal and communication skills in order to obtain and relay patient information, often under stressful conditions
Knowledge of department procedures in order to evaluate and process same
Knowledge of medical terminology
The ability to operate on-line computer terminals
Three to six months of responsible work experience, preferably involving patient contact and the application and knowledge of medical terminology
Preferred
Familiarity with computers
Company
Brown University Health
Brown University Health provides an integrated academic health system offering hospital services, outpatient care and clinical education.
10001+ employees
Funding
Current Stage
Late StageRecent News
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