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M&T Bank · 1 month ago

Banking Services Analyst II - IPDS

Amherst, NY

Full-time

Hybrid

Mid Level

$26/hr - $43.34/hr

3+ years exp

M&T Bank is a financial institution seeking a Banking Services Analyst II within their Legal Document Processing team. The role involves conducting quality control reviews, collaborating with Compliance and Legal on regulations, and providing training and mentorship to new employees.

Financial Services

Responsibilities

Perform quality control reviews on associate and vendor processes for various workflows within Legal Document Processing; manage monthly reporting at both associate and process levels

Input quality control scores at associate and process level in department tracking logs

Serve as a mentor, provide guidance, and lead specialized training for new hires and less experienced employees

Collaborate with Compliance and/or Legal on new or updated laws, rules, and regulations

Complete quarterly system access recertifications as assigned

Provide required documentation for internal and external audits as requested; work with vendors to provide requested documents for audits as required

Facilitate monthly meetings with managers to evaluate quality performance and makes recommendations for improvement

Prepare and track remediation plans based on scorecard results for operational teams and vendors

Conduct non-routine analysis and judgment-based work relating to Legal Document Processing to support departmental decisions

Conduct non-routine data review, research and/or reconciliation for Legal Document Processing

Assist with escalations, coordinating with internal business partners, external vendors, and Technology to address issues and for Legal Document Processing

Lead and participate in planning, testing and implementing new projects, systems, products and regulatory changes impacting Legal Document Processing

Assist in drafting and/or edit procedures related to Legal Document Processing. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

Complete other related duties as assigned

Promote an environment that supports belonging and reflects the M&T Bank brand

Qualification

Analytical skillsQuality controlOrganizational skillsLegal document processingCommunication skillsTraining experienceResearch skillsMentorshipTeam collaborationAdaptability

Required

Associate's degree and a minimum of 3 years' related experience

A combined minimum of 5 years' higher education and/or work experience, including a minimum of 3 years' related experience in lieu of a degree

Proven analytical skills

Strong organizational skills

Proficiency with personal computers as well as pertinent word processing and spreadsheet software

Proven verbal and written communication skills

Preferred

Bachelor's degree

Prior experience in functional areas supported, experience as a paralegal or legal assistant in a large law firm, previous research/investigation experience, previous work leadership, or facilitation/teaching experience

Knowledge of systems, documents, presentation software and procedures in assigned area

Familiarity with various notices and legal documents

Experience working in rapidly changing environment while displaying a positive attitude and working as a team with co-worker