RethinkFirst · 1 month ago
Implementation Specialist - RCM Billing
RethinkFirst is the leading global provider of online research-based resources to support individuals with developmental disabilities. They are seeking an Implementation Specialist for RCM Billing to manage the end-to-end implementation of billing solutions for their Behavioral Health clients, ensuring seamless onboarding and collaboration with various teams.
Clinical TrialsHealth CareHealth Diagnostics
Responsibilities
Project manage and serve as the primary point of contact for approximately 20-25 active billing implementation projects at one time
Review customer payer contracts and fee schedules for OSB customers. Discuss Payer Verifications, Eligibility & Benefits, and Enrollment & Credentialing services
Develop and manage implementation project plans and timelines; this includes tracking project progress and mitigating risks as needed
Host meetings with customers directing implementation project steps or providing software training on Tebra and Rethink billing modules
Document all aspects of implementation for internal tracking and oversight (account setup, audits, customer concerns, customer meeting follow-up, etc.)
Answer customer emails during implementation
Answer tickets/cases in the Self-Billing Support queue
Maintain compliance with HIPAA and all applicable regulations throughout the implementation process
Assist sales team with client demonstrations as needed
Qualification
Required
Bachelor's degree in Healthcare Administration, Business, Marketing, or related field
3+ years of experience in healthcare revenue cycle management, implementation, or client services
Strong understanding of revenue cycle functions including registration, charge capture, coding, billing, AR collections, and denial management
Exceptional organization & time management skills; detail-oriented & independently managed individual
Ability to communicate effectively with both technical and non-technical stakeholders
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Visio)
Preferred
Experience with Tebra is strongly preferred
Smartsheet, Salesforce or project management tools a plus
Benefits
PTO and Vacation Days after a 90-day introductory period
Paid Holidays
Generous Health, Denial & Vision benefits package
401k + Matching
Company
RethinkFirst
RethinkFirst is a provider of Analysis-based treatment tools for the growing population affected by autism spectrum disorders.
H1B Sponsorship
RethinkFirst has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
$12.41M2020-08-11Private Equity
2014-08-18Series C· $10M
2011-04-01Series B
Recent News
2025-10-07
2025-09-10
Company data provided by crunchbase