Oatey Company · 1 month ago
Specialist, Creative Operations
Oatey Company is a well-established provider of high-quality products for the plumbing industry. The Creative Operations Specialist manages the production of product labels and creative artwork, ensuring accuracy and timely updates while overseeing label maintenance and marketing communication projects.
Building Material
Responsibilities
Own the internal label production process from intake through final approval
Create, maintain, and continuously update label templates and data in internal systems
Evaluate and determine appropriate label structure, formatting, and data hierarchy based on product and regulatory requirements
Make decisions on label template updates and system configurations to ensure accuracy and compliance
Identify discrepancies in master data and determine corrective actions
Own and administer the label technology platform, ensuring functionality, updates, and optimization meet business needs
Provide training and ongoing support to associates across Oatey’s network to ensure full understanding and consistent execution in the use of label technology
Take ownership of the artwork creation and change process, ensuring projects move forward on schedule and all stakeholders complete their responsibilities
Evaluate artwork and marketing project requests and independently determine scope, feasibility, required stakeholders and timeline; lead intake and kickoff meetings; and set clear expectations for deliverables
Interpret brand standards, legal/compliance guidelines, and product requirements to ensure quality and regulatory alignment
Resolve cross-department conflicts, negotiate timelines, and make decisions to remove obstacles
Actively manage timelines, track status in project management software, and escalate issues or delays to keep projects on track
Prioritize competing artwork and marketing requests based on business impact, urgency, and resource availability
Release approved artwork to suppliers, oversee proof submissions, and communicate approvals or rejections in a timely and accurate manner
Maintain up-to-date artwork and supplier databases, ensuring accuracy and accessibility across teams
Create, maintain and update processes to ensure efficiency and compliance, and communicate changes as needed
Monitor process performance and lead continuous improvement activities
Establish standards, documentation, and training based on best practices and business needs, and provide training to suppliers, internal stakeholders, and new hires on artwork and label processes
Perform additional responsibilities as assigned to support production and marketing operations
Qualification
Required
3–5 years related experience in project management, creative production or compliance-heavy coordination
Strong ability to quickly learn and adapt to new technologies, software, and systems
Inquisitive nature with drive to understand how systems work
Self-motivated with the ability to prioritize and manage multiple tasks and deadlines
Strong written, verbal, and visual communication skills with the ability to present to varied audiences
Understanding of process improvement methodologies in a cross-functional environment
High school diploma or GED
Preferred
Experience in project coordination, label/artwork production, and/or procurement/design
Familiarity with NiceLabel or Teklynx CodeSoft design software (or similar label software) and Wrike (or similar project management software)
Proficiency with Microsoft Office (Outlook, Excel, Word, etc.)
Associate's or bachelor's degree in project management, business, marketing, or equivalent experience
Benefits
Target Cash Profit Sharing for the Position: 8%
Company
Oatey Company
Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives.
H1B Sponsorship
Oatey Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (3)
Funding
Current Stage
Late StageRecent News
2025-08-29
Company data provided by crunchbase